How to send messages, photos, and packages
Dixon Corrections Center offers daily video visitation from 9:00 a.m. to 8:00 p.m. Log on about 15 minutes before your scheduled time so your connection is ready. Video visits and other remote communication options are handled through the facility's approved vendor. You'll need to create an account and complete any required identity or verification steps on that platform. Don't call the facility to schedule a video visit. Instead, use the vendor's scheduling system, download and test the app ahead of time, then sign in a few minutes before your appointment. All remote communications are monitored and recorded, and electronic messages or calls typically require registration and approval through the vendor.
Search for a loved one and send messages and photos in minutes.
Mail rules at Dixon have shifted toward digital delivery and stricter publication sourcing. Here's how to send letters and photos without delays—and how to order books and magazines under IDOC's current requirements.
Getting the address right on mail to Dixon Correctional Center keeps it moving through the mailroom and matched to the right person fast. Here are the exact formats to use, plus a few details that help prevent delays.
Use the right address format and put the IDOC number where it's easy to spot. Your letter will move through processing faster.
Want your loved one at Dixon to receive real photo prints, not scanned copies? The method you use to send them matters. IDOC makes a clear exception for photos mailed directly from a photo-printing vendor.
You can still send mail to someone at Dixon, but what they receive might look different than what you sent. Here's how IDOC processes letters, photos, and publications—and how your loved one actually views them.
Mail to Dixon Correctional Center doesn't work the way it used to. IDOC now digitizes incoming non-privileged mail, so your loved one receives a scanned copy—or a photocopy—rather than the original paper you sent.
If you send letters or photos to someone at Dixon, your mail goes through IDOC's scanning and photocopy process for non-privileged mail. Here's what gets scanned, how it's delivered, and what to do before you mail anything important.
Video visits are available daily from 9:00 a.m. to 8:00 p.m. Log on 15 minutes before your scheduled session to make sure the connection is established in time.
Schedule video visits through the facility’s approved communications vendor, not by calling the facility. Create your vendor account, complete any verification steps, download and test the app, and log in a few minutes before your scheduled time.
For general questions, Dixon Corrections Center lists (815) 288-5561 (phone) and (815) 288-9713 (fax). For scheduling video visits, use the vendor’s scheduling system rather than calling.
If your loved one is at Dixon Correctional Center, knowing a few basics—who runs the facility, when it opened, and how many people it holds—can help you understand what daily life there might look like.
Staying in touch with someone at Dixon Correctional Center usually starts with video visitation. Here are the key hours, timing rules, and contact numbers you'll need.
Visiting someone at Dixon Correctional Center takes some advance planning. The facility requires you to sign up through its SignUpGenius page beforehand. Don't show up expecting to walk in and get on the list.
