General guidance for Mail and Photos
Mail and Photos at Dona Ana County Detention Center: start with our general mail and photos guide, then confirm details with the facility at (575) 647-7600.
Find inmate search, visitation, mail, phone, and commissary information for Dona Ana County Detention Center in Las Cruces, NM. Use this guide to confirm facility details and next steps.
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Managing calls and money for someone at Doña Ana County Detention Center is straightforward once you know which service to use. Here's how calls work, which support lines you'll need, and what to watch for with AdvancePay accounts.
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If someone you care about is at Doña Ana County Detention Center, you have several ways to stay connected: video visits, text messaging, and phone calls. Here's what's available and the key details you'll need.
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If your child is being held at Doña Ana County's juvenile detention facility, understanding the basics can help you feel more grounded—how big the facility is, how housing works, and what supports are available. Here's what families should know about housing, supervision, schooling, and counseling services.
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To schedule an in-person visit with a juvenile detainee at Doña Ana County Detention Center, call (575) 647-7680. Juvenile visitation runs Monday through Friday, starting at 5:30 p.m., with the last visit accepted until 9 p.m. No juvenile visits on weekends or county-observed holidays. Bring a valid, government-issued photo ID. Minors without a government ID must be accompanied by a parent or legal guardian and bring a birth certificate. You can't pass items to the detainee during visits, and staff won't deliver personal messages or belongings. Facility materials list different visit limits—two vs. three half-hour family visits per week—so confirm the current allowance when you schedule.
Read full guideDoña Ana County Detention Center offers video visitation and messaging through GettingOut. Schedule from home at gettingout.com or through the GettingOut app—some options are free, others have fees. The facility posts daily video visitation blocks: mornings (8:00 a.m. to 11:00 a.m.), afternoons (2:00 p.m. to 4:30 p.m.), and evenings (5:30 p.m. to 10:00 p.m.). Another source lists video visitation as 8:00 a.m. to 9:30 p.m., seven days a week, so confirm hours when scheduling. Text messaging is also available through gettingout.com. For phone calls, detainees can place outbound calls by collect, pre-paid, debit, or through connectnetwork.com—you'll typically need an approved account with funds. Note: Telmate had a data breach in August 2020, so consider vendor security when creating accounts or depositing money.
Read full guideFor questions about detainee phone service or funds at Dona Ana County Detention Center, the county lists an inmate phone service at 1-877-650-4249 and an inmate money service line at 575-647-7653. Public records requests under IPRA can be submitted online through the county's RecordBook portal at https://www.donaana.gov/ipra, or mailed/hand-delivered to Doña Ana County IPRA Custodian, 845 N. Motel Blvd., Box #17, Las Cruces, NM 88007. Written requests must include your name, address, telephone number, and a detailed description of the records you want. The custodian must permit inspection as soon as practicable—no later than 15 calendar days after receiving a written request. Copy fees run $1.00 per single-sided page (up to 11 x 17 inches).
Doña Ana County Detention Center is a combined adult and juvenile complex holding up to 846 adult detainees and 50 juveniles. Built in 1995 with 562 beds, it expanded in 2000 to 846 beds across 166,543 square feet. Juvenile housing consists of five 10-bed units, keeping youth in smaller groups. The Las Cruces Public School District provides two full-time teachers so juveniles can continue school and earn credits while detained. Director Bryan Baker leads a staff of 197 across administrative, security, support, medical, and contract roles. Before visiting, review the current visiting rules, ID and dress requirements, and any visitor forms.
Read full guideMail and Photos at Dona Ana County Detention Center: start with our general mail and photos guide, then confirm details with the facility at (575) 647-7600.
Sending Money at Dona Ana County Detention Center: start with our general sending money guide, then confirm details with the facility at (575) 647-7600.
Call (575) 647-7680 to schedule an in-person visit with a juvenile detainee, as listed on the facility page.
VisitationJuvenile visits begin at 5:30 p.m., and the last visit is accepted up until 9 p.m., Monday through Friday. There is no juvenile visitation on weekends or county-observed holidays.
VisitationOne facility source says juveniles may have three 30-minute visits per week with up to three immediate-family visitors per visit. Another page lists two half-hour family visits per week. Since these limits conflict, confirm the current weekly allowance when you schedule.
VisitationOne facility source lists video visitation as available 8:00 a.m. to 9:30 p.m., seven days a week. The detention center also publishes daily blocks of 8:00 a.m.–11:00 a.m., 2:00 p.m.–4:30 p.m., and 5:30 p.m.–10:00 p.m., so confirm the exact hours when you book.
CommunicationUse gettingout.com or the GettingOut mobile app to schedule video visits and send electronic messages. Visits may be free or fee-based depending on what you select. You'll need to create an account and add funds or set up billing before services will go through.
CommunicationDetainees can place outbound calls using collect, pre-paid, debit, or accounts set up through connectnetwork.com. Incoming calls generally aren't allowed, so make sure your account or billing is ready before you expect calls.
CommunicationSearch for your loved one to start communicating today
Dona Ana County Detention Center in New Mexico offers online video visitation from 8 a.m. to 9:30 p.m., seven days a week, including county holidays.
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