Illinois

How to contact an inmate at DuPage County Jail

Last Updated on May 21, 2023

A friendly help guide for DuPage County Jail. Learn how to find an inmate and send letters, photos, and more.

How to contact an inmate at DuPage County Jail

This help guide will walk you through how to connect with an inmate. Follow the steps below to find an inmate and send letters and photos:

  1. How to find an inmate online
  2. How to message an inmate
  3. Sending photos and postcards
  4. Frequently asked questions about DuPage County Jail
  5. Overview of DuPage County Jail
  6. Inmate services at DuPage County Jail

Here's a short video on how to contact an inmate at DuPage County Jail:

How to message an inmate

How to message an inmate at DuPage County Jail

You can use your phone or computer to send emails letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send an message, start by searching for an inmate at DuPage County Jail .

Sending Photos and Postcards

How to send photos and postcards to DuPage County Jail

A great way to send love and support to loved one at DuPage County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of DuPage County Jail.

Frequently asked questions about DuPage County Jail

  1. How long does it take to deliver a message?

    If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by DuPage County Jail.

  2. How much does it cost to send a message to DuPage County Jail?

    You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

  3. What services can I use to contact an inmate at DuPage County Jail?
    Penmate

    You can use Penmate to send letters and photos to an inmate from your phone. It's a easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

    Securus messaging

    Securus may be another option for communicating with an inmate at DuPage County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

    JPay

    Some county jails and state prisons may support for sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

    Smart Jail Mail

    You may also check if Smart Jail Mail is available at DuPage County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

  4. What is the mailing address of DuPage County Jail?
    Mailing address:

    DuPage County Jail
    501 N County Farm Rd
    Wheaton , IL 60187
    (630) 407-2255

    Business hours:
    • Monday: Open 24 hours
    • Tuesday: Open 24 hours
    • Wednesday: Open 24 hours
    • Thursday: Open 24 hours
    • Friday: Open 24 hours
    • Saturday: Open 24 hours
    • Sunday: Open 24 hours

Overview of DuPage County Jail

DuPage County Jail, located in Wheaton, Illinois, is a correctional facility operated by the DuPage County Sheriff's Office. With a capacity of up to 630 inmates, the jail primarily houses pretrial detainees who are awaiting trial or sentencing, as well as those serving sentences of less than a year. The jail also has separate units for female and maximum-security inmates, as well as a medical unit that provides healthcare services to inmates.

In addition to providing for the basic needs of inmates, such as food and shelter, the DuPage County Jail offers a range of educational and vocational programs to help inmates prepare for re-entry into society. These programs include GED preparation, life skills classes, substance abuse treatment, and job training programs. Inmates can also participate in community service projects, allowing them to give back to the community while gaining valuable skills and experience.

Though the DuPage County Jail is considered a medium-security facility, it has had its share of controversies over the years. In 2020, the jail was criticized by several civil rights groups for failing to adequately protect inmates from COVID-19, with reports of unsanitary conditions and inadequate medical care. The jail has also been sued multiple times for alleged violations of inmates' rights, with accusations of excessive force, cruel and unusual punishment, and inadequate medical care.

Despite these challenges, the DuPage County Jail remains a critical part of the local criminal justice system, housing thousands of inmates each year and providing valuable services to help them

What services are provided by DuPage County Jail?

DuPage County Jail offers a variety of programs and to complement the standard operating procedures and incarceration, most focused around education and employment. One such program is Pre-Release Course, providing financial management, housing placement, and employment searches for individuals scheduled for releasing or significantly dilvulged in their years. Through the Fiscal Responsibility Curriculum, the program also helps inmates gain experience by teaching financial fundamentals of credit/debt, planning, and savings building, so they are better equipped. Relapse Prevention Planning, another programing providing hope after successfully overcoming addiction, offers life skills knowledge alongside ways to show successful transitions to be part of the extended providing to induce progressive enforcement in avoid a prison lifecyle ultimately. SNAP ACT Enrollment Program Aim Medical Obligation and court surmandations, law ordinance requests being met, anyone available can check their accessibility to savings plans.
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