How to Contact an Inmate at Dupage County Jail, IL (IL)
Planning to write someone at DuPage County Jail? The most important thing to know: personal mail is now scanned and delivered digitally.
DuPage County Jail switched to digital mail delivery on May 15, 2023. Personal letters are now scanned and sent to inmates' tablets. This change also came with a new mailing address, so older instructions you find online may be outdated.
The scanning process handles personal mail only. Send letters, pictures, and drawings to the scanning address. Stick to personal correspondence so it can be processed and delivered electronically.
Don't send money or legal mail to the scanning address. Checks, money orders, and privileged mail should not go to the Phoenix, MD address. Use DuPage County Jail's separate guidelines for those items.
Steps to Follow
- ✓ Address it for scanned personal mail to: DuPage County Jail, IL (then the inmate’s name and identifier), P.O. Box 247, Phoenix, MD 21131
- ✓ Write the complete facility name (no abbreviations) and the state on the envelope
- ✓ Include the inmate’s full name and their 8-digit unique identifier
- ✓ Put your full name and physical address on the outside as the sender/return address
After your mail arrives, it gets scanned and delivered digitally to the inmate's tablet. Keep your envelope and identifiers clean and complete to avoid delays.
Separate processes apply. Don't mail checks, money orders, or privileged mail to P.O. Box 247 in Phoenix, MD. Follow the facility's instructions for where those items should go.
Before mailing anything time-sensitive, confirm the address format the jail expects. The scanning address is P.O. Box 247, Phoenix, MD 21131. Your envelope should also include "DuPage County Jail, IL" plus the inmate's name and identifier.
If your mail seems to be missing, report delivery issues to TextBehind support at info@TextBehind.com. You can also contact the facility directly if you think the problem relates to inmate information or mail restrictions.
Policies change, so confirm the digital scanning policy is still current (it took effect May 15, 2023). Also verify the correct process and destination for checks, money orders, and privileged mail. Those should not go to the Phoenix, MD scanning address.
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