How to deposit funds, commissary, and payment options
Sending money to someone at DuPage County Jail? Start by following the jail's published deposit instructions and vendor list. The jail warns against sending checks, money orders, and privileged mail to the Phoenix, MD scanning address, so use the facility's guidance for those items. Families typically add funds to a trust or commissary account through approved online services, lobby or visitation kiosks, retail agents, or vendor mail processes. Confirm the current approved vendors before sending anything. Include the incarcerated person's full name and their booking or ID number (or date of birth) so the money posts correctly. Deposits may be applied to outstanding balances or court-ordered obligations, and posting times vary by method.
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No. Checks, money orders, and privileged mail should not be sent to the Phoenix, MD scanning address. Follow Dupage County Jail’s specific instructions for handling those items.
Common options include facility-approved online vendors, lobby or visitation kiosks, retail agent locations, or vendor-handled mail processes. Confirm the jail's currently approved vendors and addresses before sending funds.
It depends on the vendor and method. Electronic deposits usually post faster than mailed deposits, and transfers between facilities can delay availability.
Sending mail to someone at DuPage County Jail is still possible—you just need to use the updated Phoenix, MD address and include the right details so your letter can be scanned and delivered to their tablet.
Planning to write someone at DuPage County Jail? The most important thing to know: personal mail is now scanned and delivered digitally.
DuPage County Jail switched to digital mail scanning on May 15, 2023. To get your letter or photos to your loved one, you'll need to send them to a P.O. Box in Phoenix, Maryland — the scanning center that delivers mail electronically to tablets inside the facility.
