How to Register for Visits at Durham County Detention in 5 Steps
Want to visit someone at Durham County Detention? You'll need to register first. Once your account is set up—online or at the lobby kiosk—you can start scheduling in-person or video visits.
Durham County Detention requires registration before you can schedule any visit. You have two options: register online or use the kiosk in the detention facility lobby. Either way works - just get your account set up so you have the login details you'll need.
First, decide how you want to register. For online registration, head to https://durhamcountync.gtlvisitme.com/app and start your account setup. Prefer to do it in person? Use the kiosk in the detention lobby. Registration is required before scheduling either way.
When filling out the registration form, enter a valid email address you can actually access. Don't have email? You can create a free account through Yahoo!, Google, or Outlook. This email is part of your required registration info, so pick one you check regularly.
Once registration is complete, save your visitor ID and password. You'll need both to schedule visits online. Don't count on resetting them later - you'll want these handy when you're ready to book.
Tip: Store your visitor ID and password somewhere secure but accessible - a password manager works well, or a written note in a safe spot. Without these credentials, you won't be able to schedule online.
Planning on video visits? Download the visitation app on whatever device you'll use - desktop, tablet, or phone. Video visitation is free at Durham County Detention, and you schedule it the same way as in-person visits. No separate sign-up required.
Note: The facility says the app is available on both Android and Apple products, but recommends using an Android device.
With your account ready and credentials in hand, you can schedule your visit. For in-person visits, book at least 2 days ahead but no more than 7 days out. Plan accordingly - the window is tight.
- ✓ Schedule in-person visits at least 2 days in advance, but no more than 7 days in advance
- ✓ Video visitation is free, and you register and schedule it the same way as in-person visits
- ✓ Keep your visitor ID and password handy - online scheduling won’t work without them
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