Three Ways to Put Money on an Inmate's Account at Durham County Detention
Adding money to someone's account at Durham County Detention is easy once you have the right info. The facility uses TouchPay, and you've got three options: online, at a lobby kiosk, or by phone.
TouchPay's online portal is available 24/7. You can pay with Visa, MasterCard, or MoneyPak.
Have the inmate's ID/JCA number ready - TouchPay won't let you proceed without it. You'll also need Durham County Detention's facility number: 227701.
Note: TouchPay applies a service fee to each deposit.
Prefer to deposit in person? There's a TouchPay kiosk in the detention center lobby, open 24 hours.
- ✓ Cash
- ✓ Visa
- ✓ MasterCard
- ✓ MoneyPak
Note: TouchPay applies a service fee to each deposit.
TouchPay also takes deposits by phone at 1-866-232-1899 - available around the clock. You can pay with Visa, MasterCard, or MoneyPak. Have the inmate's ID/JCA number and the facility number (227701) handy.
Note: TouchPay applies a service fee to each deposit.
Want to mail a deposit instead? Durham County Detention accepts cashier's checks or money orders only - no personal checks. Send them to: DCSO Money Intake, P.O. Box 544, Durham, NC 27702.
The Money Intake window closed back on March 1, 2017, so walk-up deposits aren't an option. Staff are available Wednesdays from 1:00pm to 3:30pm for inmate release forms and other questions.
Questions about TouchPay deposits? Need to file a complaint? Call TouchPay Customer Service at 866-204-1603.
Using MoneyPak? You can pick up Green Dot MoneyPak cards at CVS, Kroger, Rite Aid, Walgreens, and other national retailers.
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