Duval Regional Juvenile Detention Center

Visiting at Duval Regional Juvenile Detention Center starts with approval. Parents, grandparents, and legal guardians are automatically authorized. Anyone else needs a court order or approval from the Superintendent or designee. Want to add someone to a youth's visitation list or arrange a special visit? Contact the youth's Juvenile Probation Officer first—don't make the trip until you have formal approval. All visitors sign in and out on the Visitor's Log and go through an electronic search. Visits happen in designated areas that staff search before and after each visit. Personal items can't enter secure areas, and attempting to bring in unauthorized items can be charged as a third-degree felony. Legal counsel and other professionals may visit outside regular hours but still follow these same procedures.

Detained youth at Duval Regional Juvenile Detention Center cannot possess money. The facility provides clothing, personal hygiene items, and nightly snacks. If you need to add funds, use the facility's accepted deposit method—common options include an online payment portal, lobby kiosk, phone deposit, or mailing a money order. Vendors and fees vary, so check the specific instructions before sending anything. To avoid delays, have the youth's name and booking number ready, fill out all deposit fields clearly, and include valid contact information so payments can be processed or returned if there's an issue. Separate from deposits, juvenile record requests may involve service charges and require a notarized DJJ Record Release form.

Need to report an incident at Duval Regional Juvenile Detention Center or another DJJ facility? Call the Central Communications Center (CCC) hotline at 1-800-355-2280 for complaints, safety concerns, and incident reports. Having trouble opening online forms or want notifications when new forms are posted? Contact the Department's Forms Coordinator. For immediate threats to life or public safety, call 911—not the facility hotline. For escapes or statewide issues, use the state correctional or law-enforcement reporting channels. Non-emergency questions about detainee status, records, vendor accounts, or payments? Check the facility web page or use the non-emergency and vendor customer-service channels listed by the agency.

A detention hearing happens within 24 hours of a youth being taken into custody at Duval Regional Juvenile Detention Center. If the judge continues detention, it can extend up to 21 days or longer. During intake, staff inventory all of the youth's property—valuables go into the facility safe, and other items are stored in a locked room until release. Youth receive a routine medical screening within 72 hours of admission, which may include TB, vision, and STI screening. Medical staff are available daily. Bringing medication at admission? It must be in the original pharmacy container with the current label intact and all required labeling details. Males and females are detained at the same center but housed separately. Mental-health care is provided through contracted private providers with a licensed Designated Mental Health Authority (DMHA).