East Mesa Detention Facility
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Guides for This Facility

How to Contact an Inmate at Facility
Waiting on a call from East Mesa Detention Facility? The biggest challenge right now is making sure you don't miss it because of a phone number change or spam filtering.
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How to Send Money to Facility
Trying to get money to someone in custody? Timing matters. Here's what you can count on from the facility's published rules, plus what you'll want to confirm before sending anything.
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Why You Must Check In 60 Minutes Early at East Mesa Reentry Facility
Starting November 06, 2025, East Mesa Reentry Facility requires all visitors to check in 60 minutes before their scheduled visit time. This is a hard cutoff. Show up too close to your visit time, and you may not finish check-in before they turn you away.
Read GuideAt a Glance
Visitation
- Video visitation reservations must be made at least one day in advance through the SmartInmate/Smart Communications system.
- EMRF offers video visitation seven days a week with 30-minute sessions and allows two video visits per incarcerated person each week.
- In-person social visit reservations for East Mesa are scheduled by calling (619) 409-5000 Wednesday through Sunday from 6:30am to 6:00pm.
Communication
- Since July 1, 2021, phone calls from San Diego County jails (including East Mesa) are free and each call is limited to 15 minutes.
- Calls from the facility may display as 727‑349‑1561 and can be flagged as spam by carriers.
- Telephone calls are recorded unless the recipient’s number is registered in the DIU Do Not Record database.
Sending Money
- Common deposit methods include online/mobile portals, phone deposits, lobby kiosks, and U.S. Postal money orders.
- Money in trust accounts pays for commissary, phone time, hygiene items, and other permitted purchases, and may be reduced by court-ordered restitution.
- Do not mail cash; most facilities refuse cash sent through the mail and it will be returned.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Visiting East Mesa Detention Facility starts with scheduling. Video visits must be reserved at least one day in advance through the SmartInmate/Smart Communications portal. You'll need to create an account before booking. EMRF offers video visitation seven days a week in 30-minute sessions, and incarcerated people can have two video visits per week. For in-person social visits, call the Custody Information line at (619) 409-5000. Reservations are handled Wednesday through Sunday, 6:30am to 6:00pm. The online portal lets you claim or create an account, sign in with your visitor ID or email, and reset your password if needed. Bring a valid government photo ID and confirm you're on the approved visiting list before making the trip.
Read full guideCommunication
Staying in touch with someone at East Mesa Detention Facility is possible by phone and video. Phone calls from San Diego County jails have been free since July 1, 2021, with each call limited to 15 minutes. Because of a provider change, calls may show up as 727‑349‑1561 on your phone. Some carriers flag this number as spam, so save it to your contacts or unblock it. Calls are recorded by default unless the receiving number is registered in the Detention Investigations Unit (DIU) Do Not Record database. East Mesa began offering video visitation through the SMART Communications system on January 8, 2024. You'll generally need to create an account and follow the platform's steps to schedule and fund visits.
Read full guideSending Money
Sending money to someone at East Mesa Detention Facility starts with confirming their full name and booking or facility ID, then choosing a deposit method the facility accepts. Common options include online or mobile portals, phone deposits, lobby kiosks, and U.S. Postal money orders, though availability varies by facility and vendor. Money in a trust account covers commissary purchases, phone time, hygiene items, and other permitted expenses. Some deposits may be reduced by court-ordered restitution or other authorized deductions. Don't mail cash. Most facilities refuse it and send it back. Before paying, check vendor fees and posting times. Under California law, profits from commissary sales go into the Incarcerated Persons' Welfare Fund (Penal Code 4025).
Read full guideCommon Questions
Showing 6 of 9How do I schedule a video visit with someone at East Mesa Detention Facility?
Create an account in the SmartInmate/Smart Communications portal, then reserve your video visit there at least one day in advance.
VisitationWhen are video visits available at EMRF and how long do they last?
Video visits are available seven days a week. Each session lasts 30 minutes, and incarcerated people may have two video visits per week.
VisitationHow do I make an in-person visit reservation at East Mesa?
Call the Custody Information visit line at (619) 409-5000 to schedule an in-person social visit. Reservations are handled Wednesday through Sunday, 6:30am to 6:00pm.
VisitationWhy do calls from East Mesa show up as 727‑349‑1561 on my phone?
East Mesa switched phone system providers, and outbound calls may display as 727‑349‑1561. Some carriers flag that number as spam, so save it or unblock it to help ensure you receive calls.
CommunicationAre calls from East Mesa free and how long can each call last?
Yes. Calls from San Diego County jails have been free since July 1, 2021, and each call is limited to 15 minutes.
CommunicationHow do I set up video visits with someone at East Mesa Detention Facility?
East Mesa offers video visitation through the SMART Communications system as of January 8, 2024. You'll need to create an account on the platform, then follow its steps to schedule and fund video visits.
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Did You Know?
East Mesa Detention Facility is part of the San Diego County detention system. For public inquiries or to make an in-person visit reservation, call the central Custody Information line at (619) 409-5000 and select the option for the facility you want.
This guide is compiled from official facility documentation and community feedback. Learn how we verify