How to Send Money to East Moline Correctional Center, IL (IL)
Trying to help someone at East Moline Correctional Center stay connected by phone? There are two approved ways to fund calls through the Illinois Department of Corrections (IDOC).
At East Moline Correctional Center, IDOC gives you two options for paying for phone calls. You can create and fund an ICS Friends and Family prepaid account, or you can put money into the incarcerated person's commissary (trust) account so they can purchase phone minutes themselves.
If you want to pay for calls you receive, the Friends and Family option is the way to go. It runs through ICS. You'll create and fund a prepaid ICS account using the ICS account page that IDOC directs families to for Illinois IDOC facilities.
The other route is funding the incarcerated person's trust account directly. Once there's money in that account, they can buy phone minutes through commissary and place calls on their own.
Cost tip: IDOC publishes an ICSolutions cost comparison showing that per-minute rates can differ depending on whether calls are funded through a Friends and Family prepaid account or through commissary minutes. That same document notes that total charges are rounded up to the nearest cent and partial minutes are rounded up, so the final cost may be slightly more than you'd expect.
- Choose Friends and Family prepaid if you want to pay for received calls: This is the option IDOC describes for families who want to cover the cost of calls.
- Create your ICS prepaid account using the IDOC-referenced ICS page: Set up the account through the ICS Corrections page IDOC points to for Illinois IDOC facilities.
- Add funds to the prepaid account: Once funded, the prepaid balance can be used toward calls placed to you.
- Choose commissary minutes if you want the person in custody to buy the minutes: This option uses funds in their trust account.
- Add money to the incarcerated person’s trust (commissary) account: Deposit funds through the facility-approved trust account deposit process.
- Have them purchase phone minutes through commissary: They can use the trust account funds to buy minutes and place calls.
- ✓ Review the IDOC ICSolutions cost comparison before you load money, since the per-minute totals differ between prepaid calls and commissary minutes.
- ✓ Keep rounding in mind: total charges round up to the nearest cent, and partial minutes round up.
What to Verify
- ✓ Confirm you are using the ICS Friends and Family prepaid account page referenced by IDOC for Illinois IDOC facilities.
- ✓ Confirm the current trust (commissary) deposit process for East Moline Correctional Center so your deposit is accepted and applied correctly.
- ✓ Check the current per-minute totals shown in the IDOC ICSolutions cost comparison, since rates can change.
- ✓ Reconfirm the rounding rules so you are not surprised by a slightly higher final charge (rounded-up cents and rounded-up partial minutes).
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