How to Send Mail to Someone at Eastern Correctional Institution (TextBehind address format)

North Carolina prisons route non-legal mail through TextBehind. Your letter gets screened and scanned, then delivered electronically to the offender's tablet as images. That's why the mailing address looks different from a typical prison address. Even small mistakes in formatting can stop your mail from getting through.

Use this exact TextBehind address format for Eastern Correctional Institution. Include the offender's full name and OPUS number. Write out the full prison name (no abbreviations), then use the Maryland P.O. Box exactly as shown. Offender Full Name #OPUS Number Eastern Correctional Institution P.O. Box 247 Phoenix, MD 21131

• ✓ Offender’s full name
• ✓ OPUS (offender) number
• ✓ Eastern Correctional Institution (write it out, do not abbreviate)
• ✓ P.O. Box 247
• ✓ Phoenix, MD 21131
• ✓ Your return address (so it can be sent back if needed)

Mail that doesn't follow TextBehind's required format gets returned. Before you drop it in the mailbox, double-check that the name, OPUS number, and full facility name are all included, and that you're sending it to the TextBehind P.O. Box in Phoenix, Maryland.

Put a clear return address on the outside of the envelope. If anything about the addressing is wrong, TextBehind returns the mail to sender. A missing or unreadable return address just creates delays and confusion.