Who to Call When You Have Questions About Eastern Correctional Institution

For visit-related questions at Eastern Correctional Institution, start with the prison itself. Visits are by appointment only, so you'll need to call or email the facility to schedule. Got a question about how a specific visitation rule is applied - or whether something is allowed under policy D.0200? Direct those to the warden. Going to the right office first saves you from getting bounced between departments.

Even with a confirmed appointment, call Eastern Correctional Institution the day before your visit. A quick check can save you a wasted trip if visiting gets interrupted or canceled.

Having trouble depositing money to an offender's account? Call ViaPath's toll-free line at 877-650-4249. Have the incarcerated person's name and ID ready, plus details about what went wrong - the amount, date and time, and payment method. That helps them track down the issue faster.

For statewide Department of Adult Correction questions - or if you’re trying to escalate an issue beyond the facility level - you can call the DAC central office at 919-733-2126.

If Cant Find Number

• ✓ Look up Eastern Correctional Institution in the North Carolina Department of Adult Correction’s prison listings to find the current phone/email contact.
• ✓ Confirm you have the right contact information before you travel, especially if you’re trying to verify a scheduled visit.
• ✓ For scheduling, remember visits are by appointment only - reach out to the prison where the person is housed to set the visit time.