How to deposit funds, commissary, and payment options
To add money to someone's account at Eastern Corrections Inst, NC, you'll use N.C. DAC deposit vendors ViaPath/ConnectNetwork and TouchPay. Options include online, mobile, phone, walk-in, and mailed money orders. For online deposits, send funds through ConnectNetwork.com using a credit or debit card. You can also use the vendor's phone or walk-in options. If you prefer to mail funds, send a money order payable to TouchPay (TouchPay Holdings) with the required deposit slip. Mail it to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Mailed deposits may take up to ten business days to become available. Only visitors approved for that offender may deposit funds. For deposit issues, call ViaPath/ConnectNetwork at 877-650-4249.
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There are a few approved ways to add money to someone's account at Eastern Correctional Institution (ECI). You'll use deposit channels provided through ViaPath/ConnectNetwork, or mail a money order to TouchPay.
Make the money order payable to TouchPay (TouchPay Holdings) and include the required deposit slip, with no letters or extras. Mail it to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Mailed funds may take up to ten business days to post.
Yes. You can send money online at ConnectNetwork.com using a credit or debit card. ViaPath/ConnectNetwork also offers mobile, phone, and walk-in options, along with mailed TouchPay money orders.
Only visitors approved for that offender are allowed to deposit funds. If a deposit fails or you have other problems, contact ViaPath/ConnectNetwork assistance at 877-650-4249.
Getting approved to visit at ECI comes down to two things: being on the person's approved visitor list and understanding when that list can change. Here's how the 18-person limit and six-month enrollment windows work — so you can plan ahead instead of getting turned away at the gate.
Want to reach someone at Eastern Corrections Institution? You have three main options: video visits, in-person visitation by appointment, and mail through the state's digital mail system.
Getting approved to visit at Eastern Correctional Institution (ECI) comes down to two things: being added to the approved visitor list and submitting an application with the right documents.
