How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Eastern Kentucky Correctional Complex.

Sending Photos and Postcards

A great way to send love and support to a loved one at Eastern Kentucky Correctional Complex is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Eastern Kentucky Correctional Complex.

Frequently asked questions about Eastern Kentucky Correctional Complex

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Eastern Kentucky Correctional Complex.

2. How much does it cost to send a message to Eastern Kentucky Correctional Complex?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Eastern Kentucky Correctional Complex?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Eastern Kentucky Correctional Complex. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Eastern Kentucky Correctional Complex. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Eastern Kentucky Correctional Complex?

   Mailing address:

   Eastern Kentucky Correctional Complex
   200 Rd to Justice
   West Liberty, KY 41472
   Phone: (606) 743-2800

   Business hours:

   • Monday: 8:00 AM – 4:00 PM
   • Tuesday: 8:00 AM – 4:00 PM
   • Wednesday: 8:00 AM – 4:00 PM
   • Thursday: 8:00 AM – 4:00 PM
   • Friday: 8:00 AM – 4:00 PM
   • Saturday: Closed
   • Sunday: Closed

5. What are the visiting hours at Eastern Kentucky Correctional Complex?

   Visiting hours at Eastern Kentucky Correctional Complex vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (606) 743-2800 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Eastern Kentucky Correctional Complex?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Eastern Kentucky Correctional Complex for their specific mail policies.

7. How do I send money to an inmate at Eastern Kentucky Correctional Complex?

   You can send money to an inmate at Eastern Kentucky Correctional Complex through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Eastern Kentucky Correctional Complex?

   Many facilities now offer video visitation as an alternative to in-person visits. At Eastern Kentucky Correctional Complex, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Eastern Kentucky Correctional Complex?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Eastern Kentucky Correctional Complex for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Eastern Kentucky Correctional Complex, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Comprehensive skill development and personal transformation form the cornerstone of rehabilitation efforts for those incarcerated at Eastern Kentucky Correctional Complex. The facility's multifaceted approach recognizes that meaningful change occurs through structured opportunities that address both immediate needs and long-term reintegration goals. Through carefully designed offerings that emphasize practical application and personal accountability, participants engage in evidence-based programming that fosters both individual growth and community safety.

Educational advancement serves as a fundamental pathway for intellectual development, with education services typically encompassing literacy improvement, high school equivalency preparation, and continuing education opportunities. Also available are vocational training programs that may furnish hands-on experience in carpentry, providing those incarcerated with marketable skills essential for successful community reentry. These structured learning environments often emphasize both technical proficiency and workplace readiness, preparing participants for sustainable employment upon release.

Therapeutic interventions address underlying behavioral patterns through comprehensive substance abuse treatment programming, which typically incorporates individual counseling, group therapy sessions, and relapse prevention strategies. Also integral to the facility's support framework are specialized vocational programs that may include commercial driving certification (CDL) training, expanding employment prospects in transportation and logistics sectors. These therapeutic and vocational offerings work synergistically to address the complex factors that contribute to criminal behavior while building practical competencies necessary for successful community integration.

Daily Life & Visitation

Family connections and social bonds remain central threads that weave through the fabric of daily existence for those incarcerated at Eastern Kentucky Correctional Complex. Today's structured environment consistently emphasizes community building through shared meals, group activities, and collaborative work assignments that help maintain a sense of belonging and mutual support among residents. The facility typically operates on a predictable schedule that furnishes stability while allowing opportunities for meaningful interactions with both fellow residents and outside loved ones.

Housing units generally accommodate multiple residents in dormitory-style arrangements, where shared living spaces naturally foster ongoing conversations and relationships that often extend beyond individual cell assignments. Those incarcerated usually find themselves part of smaller communities within the larger facility structure, where daily routines like communal dining in the cafeteria create regular opportunities for social engagement and support networks to develop. Also, recreational periods typically provide structured time for group activities, sports, and informal gatherings that help maintain social skills and emotional well-being.

The facility generally offers various work assignments that may include kitchen duties, maintenance tasks, and administrative support roles, allowing residents to contribute meaningfully to their community while developing job skills. However, maintaining connections with family members often represents the most vital aspect of daily life, with visitation policies typically allowing regular contact through scheduled visits, phone calls, and correspondence. Programming schedules usually incorporate educational opportunities, counseling sessions, and group meetings that furnish additional structure while supporting personal growth and preparation for eventual reintegration into outside communities.