How to Send Money to Eastern Oregon Corrections Institution (OR)

If you want to support someone at Eastern Oregon Corrections Institution, start by setting up your communication account. As of October 17, 2022, friends and family need to create an ICSolutions account and complete phone number validation before they can receive calls from an incarcerated person. One thing to be upfront about: the facility-specific guidance available here covers the ICSolutions account and phone validation process, not money deposits. This page does not include confirmed details on money transfer vendors, deposit methods (online, phone, mail, kiosk), fees, limits, processing times, or in-person cash policies for EOCI. Verify those money-specific details separately before sending anything.

Steps to Follow

• ✓ Set up your ICSolutions account.
• ✓ Complete the required phone number validation (this is required to receive calls).
• ✓ If you cannot create your account or validate your number, call ICSolutions customer support at 888-506-8407 (DOC staff cannot do this for you).

Before sending money to someone at Eastern Oregon Corrections Institution, nail down the basics: which deposit methods are accepted, whether a specific third-party vendor is required, what fees apply, and what deposit limits or restrictions exist. Also check timing details, since those affect when funds actually post to the person's account. One more thing. If you hit a snag with your ICSolutions account or phone validation, DOC staff can't help with that. They handle facility matters, not ICSolutions accounts. Save yourself the runaround and contact ICSolutions directly.

1. Call ICSolutions customer support. Use 888-506-8407 for help with creating your ICSolutions account or completing phone number validation.
2. Confirm money deposit options with the facility or Oregon DOC. Ask which money transfer methods are allowed for Eastern Oregon Corrections Institution, plus any fees, limits, and rules that apply.
3. Write down what you’re told. Save dates, names, and any confirmation numbers or reference details so you can follow up if a payment is delayed or rejected.