How to Contact an Inmate at Eastern Reception & Diagnosticc Center (MO)
Trying to reach someone at Eastern Reception & Diagnosticc Center? Here's the key detail: they can call you, but you can't call them directly.
Offenders at Eastern Reception & Diagnosticc Center cannot receive incoming telephone calls. You won't be able to dial the facility and get connected to someone on the phone. Instead, the offender places outgoing calls to you, as long as they're not on restricted status.
To receive these calls, you'll need an account with Securus. Visit www.securustech.net or call 1-800-844-6591 to get your phone set up so calls can come through.
Steps to Follow
- ✓ Keep a reachable phone number available for outgoing calls, since offenders can place calls unless they are on restricted status.
- ✓ Set up your calling access with Securus (www.securustech.net or 1-800-844-6591) so you can receive calls from the correctional center.
Note: You can’t call an offender directly at Eastern Reception & Diagnosticc Center. Offenders cannot receive incoming telephone calls.
Before spending time troubleshooting, confirm two things that can block calls even when everything else is set up correctly. First, check whether the offender is currently allowed to make outgoing calls. Restricted status can prevent them from using the phone entirely. Second, make sure your Securus account is active and your number is eligible to receive calls. If you need help with setup, visit www.securustech.net or call 1-800-844-6591.
- ✓ Whether the offender currently has outgoing call privileges (not on restricted status).
- ✓ Whether your phone number is eligible to receive calls through the system.
- ✓ What Securus requires for setup on your end, using www.securustech.net or 1-800-844-6591.
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