Phone & Messaging
How to Contact an Inmate at Eastern Reception & Diagnosticc Center (MO)
Trying to reach someone at Eastern Reception & Diagnosticc Center? Here's the key detail: they can call you, but you can't call them directly.
Contact an Inmate at Eastern Reception & Diagnosticc Center.
Mail, photos, messaging, and phone/call options for staying in touch.
Overview
Phone service at Eastern Reception & Diagnosticc Center (ERDCC) runs through Securus, so you'll need a Securus account before you can receive calls. Most communication options (phone, video, and electronic messaging) go through third-party vendors and typically require an approved account first. Calls from incarcerated people are outgoing only and are subject to monitoring and recording. The person inside places calls using a personal PIN, and calls require available funds. You can add money through Securus, have the person purchase debit minutes through commissary or a kiosk, use JPay, or mail a money order or cashier's check payable to the Missouri Department of Corrections. Vendors and steps can change, so confirm the current setup before getting started.
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Quick Facts
- To receive calls you must register with Securus online or by phone.
- Incarcerated people use a personal PIN to place outgoing calls from the facility.
- Call funds can be added via the vendor (Securus) or by purchasing debit minutes at an on-site kiosk.
- Friends and family may deposit funds electronically through JPay or by mailing a money order/cashier's check payable to the Missouri Department of Corrections.
Contact & Communication Guides
How to Receive Calls from ERDCC: Register with Securus and What to Expect
Getting phone calls from someone at ERDCC comes down to two things: understanding how outgoing calls work and setting up your Securus account so your number is ready to receive them.
Sending Money to Someone at ERDCC: JPay, MoneyGram and Mail Options
If you need to put money on someone's account at ERDCC, you have three solid options: an electronic transfer through JPay, a cash payment at a MoneyGram location, or a mailed money order or cashier's check. The best choice depends on your priorities. JPay is fastest, MoneyGram lets you pay in cash in person, and mailing a money order or cashier's check gives you a paper trail.
Common Questions
How do I register to receive calls from Eastern Reception & Diagnosticc Center?
Register with Securus to receive calls from ERDCC. You can sign up at www.securustech.net or call 1-800-844-6591.
How does an inmate place phone calls from ERDCC?
Calls are outgoing only. The person incarcerated places them using a personal PIN and needs available funds through the vendor or debit minutes purchased through commissary or a kiosk.
What are the ways to add money for calls or commissary for someone at ERDCC?
You can add money electronically through JPay. Another option is mailing a money order or cashier’s check payable to the Missouri Department of Corrections.
Other Guides for Eastern Reception & Diagnosticc Center
Eastern Reception & Diagnostic Center Visiting Hours and Arrival Rules
Visiting at ERDCC takes some planning, but it's manageable once you know the schedule. Here's what you need to know about visit days, session times, and arrival rules—so you don't get turned away after a long drive.
How to Apply for Visiting Approval at Eastern Reception & Diagnostic Center (ERDCC)
Before you can visit someone at ERDCC, you need to get approved through the Missouri Department of Corrections (DOC) visiting application. Here's what you need, how to submit, and what happens after that.
Sending Commissary
How to Send Money to Eastern Reception & Diagnosticc Center (MO)
There are two confirmed ways to put money on an offender's account at Eastern Reception & Diagnosticc Center through the Missouri Department of Corrections. The first is an electronic transfer through JPay. The second is mailing a money order or cashier's check made payable to the Missouri Department of Corrections, along with a Department of Corrections deposit slip.
