How to send messages, photos, and packages
Phone service at Eastern Reception & Diagnosticc Center (ERDCC) runs through Securus, so you'll need a Securus account before you can receive calls. Most communication options (phone, video, and electronic messaging) go through third-party vendors and typically require an approved account first. Calls from incarcerated people are outgoing only and are subject to monitoring and recording. The person inside places calls using a personal PIN, and calls require available funds. You can add money through Securus, have the person purchase debit minutes through commissary or a kiosk, use JPay, or mail a money order or cashier's check payable to the Missouri Department of Corrections. Vendors and steps can change, so confirm the current setup before getting started.
Search for a loved one and send messages and photos in minutes.
If you need to put money on someone's account at ERDCC, you have three solid options: an electronic transfer through JPay, a cash payment at a MoneyGram location, or a mailed money order or cashier's check. The best choice depends on your priorities. JPay is fastest, MoneyGram lets you pay in cash in person, and mailing a money order or cashier's check gives you a paper trail.
Register with Securus to receive calls from ERDCC. You can sign up at www.securustech.net or call 1-800-844-6591.
Calls are outgoing only. The person incarcerated places them using a personal PIN and needs available funds through the vendor or debit minutes purchased through commissary or a kiosk.
You can add money electronically through JPay. Another option is mailing a money order or cashier’s check payable to the Missouri Department of Corrections.
Visiting at ERDCC takes some planning, but it's manageable once you know the schedule. Here's what you need to know about visit days, session times, and arrival rules—so you don't get turned away after a long drive.
Before you can visit someone at ERDCC, you need to get approved through the Missouri Department of Corrections (DOC) visiting application. Here's what you need, how to submit, and what happens after that.
Trying to reach someone at Eastern Reception & Diagnosticc Center? Here's the key detail: they can call you, but you can't call them directly.
