Penmate Inmate Support Guides
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How to Set Up Video Visits with Someone at Eddy County Detention Center (Hours, Fee & Refunds)

Setting up a video visit at Eddy County Detention Center is straightforward once you know where to go, what it costs, and when visits are available. Here's what you need to get scheduled from home.

• 1 min read • co.eddy.nm.us
How to Set Up Video Visits with Someone at Eddy County Detention Center (Hours, Fee & Refunds)

All visits at Eddy County Detention Center happen through video - no in-person option. You'll use videovisitanywhere.com to create an account and book your time. Home visits cost $10.99 for 20 minutes. Hours run daily from 9:00 AM to 11:00 PM, Monday through Sunday.

First, create an account at videovisitanywhere.com. You'll need this account to schedule and conduct your video visit.

Once your account is ready, log in to videovisitanywhere.com to schedule your visit. A 20-minute home session costs $10.99. When picking a time, remember that home visits are available daily from 9:00 AM to 11:00 PM.

How to Set Up Video Visits with Someone at Eddy County Detention Center (Hours, Fee & Refunds)

Missed your scheduled visit? To request a refund, call Securus Friends and Family at 1-877-578-3658. That's the number Eddy County provides for refund requests on missed video visits.

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