El Paso Criminal Justice Center, CO
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Guides for This Facility

How to Visit El Paso County Jail, CO (CO)
Visiting someone in custody usually leads to urgent questions about safety and release timing. Here are the rules the El Paso County Sheriff's Office publishes that matter most when you're trying to help.
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How to Contact an Inmate at El Paso County Jail, CO (CO)
If you're trying to reach someone at El Paso County Jail, the clearest facility-specific guidance available covers personal mail. Here's how to send it correctly, and what to double-check before mailing anything important.
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Sending Money to an Inmate at El Paso County Jail: Where to Mail It and What They'll Accept
El Paso County Jail accepts inmate funds by mail only—money orders or cashier's checks. Send them to the jail's bookkeeping department at: El Paso County Jail, Attn: Bookkeeping – Inmate Funds, 2739 East Las Vegas Street, Colorado Springs, CO 80906-1522. Don't mail money to the third-party personal correspondence P.O. Box in Jonesboro, Arkansas. Funds sent there won't be processed.
Read GuideAt a Glance
Visitation
- In emergencies related to the facility, dial 9-1-1 to reach EPSO dispatch, which is staffed 24 hours a day.
- Requests for body‑worn camera or facility video production carry a $32.00 per hour production fee with a one‑hour minimum and may take up to ten days for a response.
- You must usually complete a Visitor Application and be placed on the inmate's approved visiting list before visits are allowed.
Communication
- Incoming mail is opened and scanned at a vendor facility for EPSO review and may be made available on inmate tablets.
- You can reach someone in custody by phone calls, video visits, tablet messaging, or electronic mail through the facility’s approved vendors.
- Video visits generally require completing a visitor application and being approved on the inmate’s visiting list before scheduling.
Sending Money
- Mail inmate funds only as cashier’s checks or money orders to Bookkeeping – Inmate Funds, 2739 East Las Vegas Street, Colorado Springs, CO 80906-1522.
- Money orders and cashier’s checks must include the inmate’s full booking name, Admit/Booking Number, and the sender’s full home address including city, state, and ZIP.
- The jail does not accept personal checks, cash, payroll, insurance, refund, state, or federal government checks for inmate funds.
Based on official sources and community feedback.Learn how we verify
Topic Overviews
Visitation
Visiting someone at El Paso Criminal Justice Center starts with completing a Visitor Application and getting added to the inmate's approved visiting list. You'll need a current, valid government-issued photo ID, and the facility may run a background check before approving you. Approval timelines vary. Many Colorado jails also offer video visitation (either from home or at on-site kiosks), so confirm what options this facility uses and how to book a time. Staff can deny or end a visit at their discretion, and serious violations may lead to visitation suspensions that apply system-wide. If you need body-worn camera or facility video production, there is a $32.00 per hour fee (one-hour minimum), and responses may take up to ten days. In an emergency, dial 9-1-1.
Read full guideCommunication
All incoming mail at El Paso Criminal Justice Center goes through a vendor facility, where it's opened and scanned into an electronic document for EPSO review. Once approved, that mail may be delivered electronically on inmate tablets. For day-to-day contact, you typically have several options: phone calls, scheduled video visits, tablet messaging, and electronic mail. The exact features depend on the vendor and facility rules. Video visits generally require you to complete the facility's visitor approval steps, including any required visitor application, before you can schedule. Phone contact usually runs through the approved phone vendor using prepaid accounts or collect-call options. To pay for calls, messages, or tablet content, add funds through the vendor's account dashboard. Paid items are reviewed by the facility before delivery.
Read full guideSending Money
El Paso County Jail accepts inmate funds only by cashier's check or money order, mailed to Bookkeeping – Inmate Funds, 2739 East Las Vegas Street, Colorado Springs, CO 80906-1522. The cashier's check or money order must show the inmate's full booking name and Admit/Booking Number. Include the sender's full home address (city, state, and ZIP). Only one deposit for one inmate per envelope. Multiple deposits in the same envelope will not be accepted. Personal checks and cash are not accepted. Neither are payroll, insurance, refund, state, or federal government checks. If you need to pay a bond, you can use a debit or credit card online or by phone at 719-390-2142. For other deposit options and processing times, use the facility's accepted vendor channels and allow a couple of days for funds to post.
Read full guideCommon Questions
Showing 6 of 10How do I get approved to visit someone at El Paso Criminal Justice Center?
Submit the facility's Visitor Application along with a current, valid government-issued photo ID. From there, wait for any required background checks and for the facility to add you to the inmate's approved visiting list. Approval timelines vary.
VisitationDoes El Paso Criminal Justice Center offer video visits or only in‑person visits?
Many Colorado facilities offer video visitation from home or at on-site kiosks, but the exact method and provider vary by location. Check this facility's official visitation and scheduling instructions to confirm what's available.
VisitationWho should I call in an emergency at El Paso Criminal Justice Center?
Dial 9-1-1 to reach El Paso County Sheriff's Office dispatch, which is staffed 24 hours a day. Use 9-1-1 for urgent incidents, since other contact lines may not be monitored around the clock.
VisitationHow is incoming mail processed at El Paso Criminal Justice Center?
Incoming mail is opened and scanned at a vendor facility into an electronic document for EPSO review. If it is approved, it may be made available on inmate tablets.
CommunicationWhat are the ways to contact an inmate at El Paso Criminal Justice Center?
You can reach someone in custody by phone calls, scheduled video visits, tablet messaging, or electronic mail through the facility's approved vendors. Check the facility page for current vendors and follow their steps for approval, account setup, and scheduling.
CommunicationHow do I add money for phone calls, video visits, or tablet messages?
Add funds through the vendor’s account dashboard listed on the facility or vendor site. Paid messages, stamps, and data purchases are processed by the vendor and reviewed by the facility before delivery.
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Did You Know?
This page covers the El Paso Criminal Justice Center in Colorado. If you're sending personal mail or pictures, send it to EPSO's third-party mail vendor at the facility's designated P.O. Box in Jonesboro, AR.
This guide is based on feedback from 93 families and official facility documentation. Learn how we verify