Ely State Prison, NV

Visitation at Ely State Prison is by appointment only. You can schedule by email up to 30 days in advance, but call 24 hours before your visit to confirm the offender's location and visiting days. Getting approved takes some paperwork: mail in DOC 3000 (Offender Visiting Application), and the offender must request you using DOC 3007. Expect the approval process to take 30–45 days. On arrival, you'll sign in and pass through a metal detector. Both visitors and vehicles may be searched. Visitor processing runs from 8:15 AM to 8:45 AM. Some visits are non-contact (behind glass), including for High Risk Potential offenders and those housed in the infirmary. Staff run NCIC background checks—certain charges, convictions, or false information can lead to denial. If you're denied, appeals are handled within 14 working days.

Ely State Prison uses GettingOut for electronic messages, photos, 30-second video clips, and video visits. You'll need to create a gettingout.com account to use these services. All messages, photos, videos, and video visits through GettingOut are monitored and recorded. Attorneys needing a non-recorded video visit or call must create a GettingOut account and email ViapathNVTechs@viapath.com with their name, address, phone numbers, and BAR number to request an exception. Phone access may be restricted by NDOC—this includes limits on call length, calling hours, number of calls, monitoring/recording, and blocking certain number types. Some calls may be billed to the person receiving the call depending on their provider. Incarcerated people can use NDOC Trust accounts to buy debit calling time through their facility's Offender Services Commissary Section.

Sending money to someone at Ely State Prison usually goes through ViaPath AdvancePay/ConnectNetwork. You can deposit through the ConnectNetwork website, mobile app, automated phone system, kiosks (where available), Western Union, or by mailing a check or money order to AdvancePay Service. ViaPath accepts Visa and Mastercard credit, debit, and prepaid cards. Card-funded deposits to AdvancePay accounts typically show up almost immediately. NDOC also lists other options: Lockbox deposit coupons used with cashier's checks or money orders, and Access Corrections for credit/debit card deposits. If you mail a money order or cashier's check directly to NDOC, expect a 14-day hold due to counterfeit concerns. Funds go to the trust/commissary account for commissary purchases, phone/tablet services, and other approved items.

Visits at Ely State Prison are by appointment only. Schedule ahead by calling the visiting line at (775) 977-5348 (option 7). For general inquiries, the facility number that may show on caller ID is 775-296-5141. Different lines and vendors can display alternate numbers, so don't rely solely on caller ID—confirm phone numbers against the official facility or agency page before answering calls or sharing information. For custody status, deposits, commissary, or medical questions, use the specific department or vendor contacts listed on the facility page. When you call, have the incarcerated person's full name and identifying details ready.