Ely State Prison, NV

Physical Address
4569 NV-490Ely, NV, 89301

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Guides for This Facility

At a Glance

Visitation

  • Visits are by appointment only and must be scheduled by email up to 30 days in advance; callers can confirm by phone at (775) 977-5348, option 7.
  • Processing at the entrance begins at 8:15 am and ends at 8:45 am; visitors must sign in, pass a metal detector, and both visitors and vehicles are subject to search.
  • Visitors must present a government-issued photo ID before being permitted to visit; those without verifiable picture identification will not be allowed access.

Communication

  • Anyone wishing to send messages, photos, 30‑second video clips, or arrange video visits must set up a gettingout.com account.
  • All messages, photos, videos and video visits via GettingOut are subject to monitoring and recording.
  • Attorneys must create a GettingOut account and email ViapathNVTechs@viapath.com with name, address, phone numbers and BAR number to request non‑recorded exceptions.

Sending Money

  • ConnectNetwork/AdvancePay accepts deposits via website, mobile app, automated phone, kiosks (where available), Western Union, or mailed checks/money orders.
  • ViaPath accepts Visa and Mastercard credit, debit, and many prepaid cards for deposits.
  • Deposits made with credit or debit cards to AdvancePay accounts generally appear almost immediately.

Based on official sources and community feedback. Learn how we verify

Topic Overviews

Visitation

All visits at Ely State Prison are by appointment only. You'll need to schedule by email up to 30 days in advance, and you can call (775) 977-5348, option 7 to confirm the offender's location and visiting days. Arrive early for the screening window from 8:15 am to 8:45 am. During check-in, you'll sign in and pass through a metal detector. Both you and your vehicle may be searched. Bring a government-issued photo ID (state or federal ID, driver's license, passport, or consular ID). Without verifiable photo identification, you won't be allowed in. The approval process requires DOC 3007 and DOC 3000 forms and typically takes about 30 to 45 days. Some visits may be behind glass. If you need to file an appeal, expect a response within 14 working days.

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Communication

Ely State Prison uses the GettingOut platform for electronic communication. To send messages, photos, or 30-second video clips, or to schedule video visits, create a gettingout.com account. Everything sent or done through GettingOut, including video visits, is monitored and recorded. Attorneys who need non-recorded exceptions for video visits or calls should create a GettingOut account and email ViapathNVTechs@viapath.com with their name, address, phone numbers, and BAR number. Phone access can also be restricted by NDOC, including limits on call length, call hours, number of calls, monitoring or recording, and blocking certain number types. Calls may be billed to the person receiving the call depending on their phone provider. Offenders can also use NDOC Trust funds to buy debit calling time through the facility's Offender Services Commissary Section.

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Sending Money

Ely State Prison uses ViaPath/ConnectNetwork (AdvancePay) for many deposits. You can add funds through the ConnectNetwork website, the mobile app, automated phone service, kiosks where available, Western Union, or by mailing a check or money order to the AdvancePay Service address (follow facility-specific mailing instructions). ViaPath accepts Visa and Mastercard for credit, debit, and many prepaid card deposits. Card deposits to AdvancePay typically show up almost immediately. NDOC also lists other options: a lockbox deposit coupon with a cashier's check or money order, plus Access Corrections credit or debit deposits and phone deposits. If you mail a money order or cashier's check directly to NDOC, it's held for review and generally becomes available 14 calendar days after receipt.

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Common Questions

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Q

How do I schedule a visit at Ely State Prison?

All visits are by appointment only. Schedule by email up to 30 days in advance, then call (775) 977-5348, option 7 to confirm the offender's location and visiting days. Many people also reconfirm about 24 hours before their visit. Getting approved typically takes 30 to 45 days. The offender submits a DOC 3007, and you'll need to mail in a DOC 3000 for processing.

Visitation
Q

What ID and security checks are required to visit Ely State Prison?

Bring a government-issued photo ID (state or federal ID, driver's license, passport, or consular ID). You'll sign in and pass through a metal detector, and both you and your vehicle are subject to search. Visiting staff also run NCIC background checks. If your photo ID can't be verified, you won't be allowed access.

Visitation
Q

What can I do if my visiting application is denied at Ely State Prison?

The Warden or Correctional Manager reviews visiting applications. A prior felony conviction alone won't automatically disqualify you. However, people convicted of or charged with certain sex-related crimes may be denied. Omissions or false information on your application can also lead to denial, plus a required waiting period before you can reapply. You can submit an appeal, and responses are completed within 14 working days.

Visitation
Q

How do I send messages or schedule video visits with an inmate at Ely State Prison?

Create a gettingout.com account to send messages, photos, 30-second video clips, or arrange video visits. After your account is set up, use the GettingOut workflow to add the inmate and schedule your video session.

Communication
Q

Are my messages and video visits recorded at Ely State Prison?

Yes. All messages, photos, videos, and video visits through GettingOut are monitored and recorded. Don't send anything you wouldn't want recorded or reviewed.

Communication
Q

How are phone calls billed and can inmates buy calling time?

Calls may be billed to the person receiving them on their local phone bill, depending on the provider. Providers may also apply fees or spending limits. Offenders can use NDOC Trust funds to purchase debit calling time through the facility's Offender Services Commissary Section.

Communication

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Did You Know?

Visits are by appointment only. Call the visiting phone contact at (775) 977-5348, option 7 to schedule.

This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify