General guidance for Mail and Photos
Mail and Photos at Ely State Prison, NV: start with our general mail and photos guide, then confirm details with the facility at (775) 289-8800.
Ely State Prison, NV
Physical Address
4569 NV-490Ely, NV, 89301 Find inmate search, visitation, mail, phone, and commissary information for Ely State Prison in Ely, NV. Use this guide to confirm facility details and next steps.
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Guides for This Facility
Visitation
How to Visit Ely State Prison, NV (NV)
Visiting someone at Ely State Prison takes some planning, but it's manageable once you know the process. The key details: visits are appointment-only, scheduling is handled by email, and it's worth confirming everything by phone shortly before you go.
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Phone & Messaging
How to Contact an Inmate at Ely State Prison, NV (NV)
Staying in touch with someone at Ely State Prison starts with knowing two things: visits are by appointment only, and phone calls may show up on your bill. Here's what you need to know.
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Sending Commissary
Setting Up a ConnectNetwork Account to Send Money to an Offender (Step‑by‑Step)
If your loved one is in the Nevada Department of Corrections (NDOC), ConnectNetwork (ViaPath) handles offender calling and account billing. Here's a step-by-step walkthrough to set up your account, add Ely State Prison, add the offender, and make your first deposit.
Read GuideAt a Glance
Visitation
- Visits are by appointment only and must be scheduled by email up to 30 days in advance; callers can confirm by phone at (775) 977-5348, option 7.
- Processing at the entrance begins at 8:15 am and ends at 8:45 am; visitors must sign in, pass a metal detector, and both visitors and vehicles are subject to search.
- Visitors must present a government-issued photo ID before being permitted to visit; those without verifiable picture identification will not be allowed access.
Communication
- Anyone wishing to send messages, photos, 30‑second video clips, or arrange video visits must set up a gettingout.com account.
- All messages, photos, videos and video visits via GettingOut are subject to monitoring and recording.
- Attorneys must create a GettingOut account and email ViapathNVTechs@viapath.com with name, address, phone numbers and BAR number to request non‑recorded exceptions.
Sending Commissary
- ConnectNetwork/AdvancePay accepts deposits via website, mobile app, automated phone, kiosks (where available), Western Union, or mailed checks/money orders.
- ViaPath accepts Visa and Mastercard credit, debit, and many prepaid cards for deposits.
- Deposits made with credit or debit cards to AdvancePay accounts generally appear almost immediately.
Based on official sources and community feedback.Learn how we verify
Topic Overviews
Communication
Ely State Prison uses the GettingOut platform for electronic communication. To send messages, photos, or 30-second video clips, or to schedule video visits, create a gettingout.com account. Everything sent or done through GettingOut, including video visits, is monitored and recorded. Attorneys who need non-recorded exceptions for video visits or calls should create a GettingOut account and email ViapathNVTechs@viapath.com with their name, address, phone numbers, and BAR number. Phone access can also be restricted by NDOC, including limits on call length, call hours, number of calls, monitoring or recording, and blocking certain number types. Calls may be billed to the person receiving the call depending on their phone provider. Offenders can also use NDOC Trust funds to buy debit calling time through the facility's Offender Services Commissary Section.
Read full guideSending Commissary
Ely State Prison uses ViaPath/ConnectNetwork (AdvancePay) for many deposits. You can add funds through the ConnectNetwork website, the mobile app, automated phone service, kiosks where available, Western Union, or by mailing a check or money order to the AdvancePay Service address (follow facility-specific mailing instructions). ViaPath accepts Visa and Mastercard for credit, debit, and many prepaid card deposits. Card deposits to AdvancePay typically show up almost immediately. NDOC also lists other options: a lockbox deposit coupon with a cashier's check or money order, plus Access Corrections credit or debit deposits and phone deposits. If you mail a money order or cashier's check directly to NDOC, it's held for review and generally becomes available 14 calendar days after receipt.
Read full guideCommon Questions
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Q
How do I schedule a visit at Ely State Prison?
All visits are by appointment only. Schedule by email up to 30 days in advance, then call (775) 977-5348, option 7 to confirm the offender's location and visiting days. Many people also reconfirm about 24 hours before their visit. Getting approved typically takes 30 to 45 days. The offender submits a DOC 3007, and you'll need to mail in a DOC 3000 for processing.
Visitation
Q
What ID and security checks are required to visit Ely State Prison?
Bring a government-issued photo ID (state or federal ID, driver's license, passport, or consular ID). You'll sign in and pass through a metal detector, and both you and your vehicle are subject to search. Visiting staff also run NCIC background checks. If your photo ID can't be verified, you won't be allowed access.
Visitation
Q
How do I send messages or schedule video visits with an inmate at Ely State Prison?
Create a gettingout.com account to send messages, photos, 30-second video clips, or arrange video visits. After your account is set up, use the GettingOut workflow to add the inmate and schedule your video session.
Communication
Q
Are my messages and video visits recorded at Ely State Prison?
Yes. All messages, photos, videos, and video visits through GettingOut are monitored and recorded. Don't send anything you wouldn't want recorded or reviewed.
Communication
Q
How are phone calls billed and can inmates buy calling time?
Calls may be billed to the person receiving them on their local phone bill, depending on the provider. Providers may also apply fees or spending limits. Offenders can use NDOC Trust funds to purchase debit calling time through the facility's Offender Services Commissary Section.
Communication
Q
How can I send money to an inmate at Ely State Prison?
You can send money through ConnectNetwork/AdvancePay using the website, mobile app, automated phone system, or kiosks where available. NDOC also lists options like a lockbox deposit coupon with a cashier’s check or money order, and Access Corrections credit or debit deposits or phone deposits. If you mail payment, follow AdvancePay mailing instructions and plan for NDOC review times.
Sending CommissaryMore Guides
How to Send Money to Ely State Prison, NV (NV)Behind-Glass Visits at Ely State Prison: Who Visits This Way and WhyHow to Put Money on an Inmate’s Phone Account at Ely State Prison (ConnectNetwork / ViaPath)How to Schedule a Visit at Ely State Prison (ESP): Step-by-StepWhat If Your Visiting Application Is Denied at Ely State Prison (and Nevada prisons)? Steps to AppealWhy a Money Order Sent to NDOC Won't Be Available for 14 Days — and Faster AlternativesWhat to Expect When You Arrive for a Visit at Ely State Prison: Check‑In, Searches, and Timing
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Did You Know?
Visits are by appointment only. Call the visiting phone contact at (775) 977-5348, option 7 to schedule.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify