How to send messages, photos, and packages
Ely State Prison uses GettingOut for electronic messages, photos, 30-second video clips, and video visits. You'll need to create a gettingout.com account to use these services. All messages, photos, videos, and video visits through GettingOut are monitored and recorded. Attorneys needing a non-recorded video visit or call must create a GettingOut account and email ViapathNVTechs@viapath.com with their name, address, phone numbers, and BAR number to request an exception. Phone access may be restricted by NDOC—this includes limits on call length, calling hours, number of calls, monitoring/recording, and blocking certain number types. Some calls may be billed to the person receiving the call depending on their provider. Incarcerated people can use NDOC Trust accounts to buy debit calling time through their facility's Offender Services Commissary Section.
Search for a loved one and send messages and photos in minutes.
Create a gettingout.com (GettingOut) account to send messages, photos, 30-second video clips, or schedule video visits. Once set up, add the incarcerated person as a contact, fund your account, and start sending messages or scheduling sessions.
Yes. All messages, photos, videos, and video visits sent through GettingOut are subject to monitoring and recording. Plan your communication with the assumption that it will be monitored unless you have an approved exception.
Yes, but there’s a specific request process. Attorneys must create a GettingOut account and email ViapathNVTechs@viapath.com with their name, address, phone numbers, and BAR number to request an exception for a non-recorded video visit or call.
If your loved one is in the Nevada Department of Corrections (NDOC), ConnectNetwork (ViaPath) handles offender calling and account billing. Here's a step-by-step walkthrough to set up your account, add Ely State Prison, add the offender, and make your first deposit.
Mailed a money order or cashier's check to NDOC and wondering why your loved one still can't access the funds? You're likely dealing with NDOC's 14-day availability hold. Here's what's going on—and faster options when timing matters.
