Everything You Need to Know About Video Visits at Emanuel County Jail (HomeWAV)
Video visits are straightforward once you understand the system. Emanuel County Jail uses HomeWAV for on-site video visitation—here's how to set up your account, schedule a visit, and who to contact if something goes wrong.
Emanuel County Jail runs on-site video visits through HomeWAV. Not sure where to start? HomeWAV's support line is 844-394-6639.
For anything HomeWAV can't help with - facility-specific rules, visitor approval questions, or issues that need jail staff - call Emanuel County Jail directly at 478-237-8771 or 478-237-1225.
Before you can do an on-site video visit at Emanuel County Jail, you'll need a HomeWAV account. Create it ahead of time - you'll use the same login to schedule and check in.
- ✓ If the visitor is under 18, they must be accompanied by an adult who has a valid HomeWAV account.
On-site visits must be scheduled at least 24 hours in advance and are pending visitor approval. It's your job to book the visit, so don't wait until the day you want to show up.
During the visit, you and the incarcerated person each log in under your own credentials. No sharing accounts or visits - that applies to both sides. Bringing a minor? They must be accompanied by an adult with a valid HomeWAV account the entire time.
Heads up: Video visits are typically monitored and recorded. If you have questions about what's allowed during a visit, call the jail before you go.
Account issues, scheduling problems, refunds, or general troubleshooting? Contact HomeWAV Friends & Family Customer Support at 844-394-6639. They're available 7 days a week, 8am–5pm CST.
Even if you follow the 24-hour rule, you still need to confirm which time slots are actually open. The on-site visit schedule may appear blank on HomeWAV's facility page - don't assume times are posted. Verify before you make the trip.
To confirm on-site video visit availability or get local details, call Emanuel County Jail at 478-237-8771 or 478-237-1225.
For in-person reference, Emanuel County Jail is located at 769 Kite Road, Swainsboro, GA 30401.
The jail’s P.O. Box is P.O. Box 703, Swainsboro, GA 30401.
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