How Phone Calls Work at Emanuel County Jail (HomeWAV Voice)

If you need to confirm phone-call rules or troubleshoot an issue tied to Emanuel County Jail, you can reach the jail at 478-237-8771 or email emanuelcojail@gmail.com.

Emanuel County Jail uses HomeWAV Voice for inmate phone calls. The system runs through the same platform as video visitation, so phone calling and video visits share the HomeWAV setup.

Phones are available daily in the housing areas, though HomeWAV doesn't publish specific calling hours. If you're waiting on a call or wondering why one hasn't come through, call the jail directly to confirm when phones are active.

Call Restrictions

• ✓ Pagers
• ✓ Internet phones

1. Go to the HomeWAV website - this is one of the approved ways to fund an inmate’s phone account.
2. Find “Deposit Funds as Guest” - the HomeWAV instructions specify using the “Deposit Funds as Guest” button at the bottom of the HomeWAV webpage.
3. Complete the deposit - once the funds post to the inmate’s HomeWAV phone account, they can use that balance for calls.

Prefer to handle things in person? There's a HomeWAV kiosk in the jail lobby where you can add funds on-site instead of online.

For billing or technical issues with HomeWAV from the friends-and-family side, contact the Friends & Family Customer Support Center at 844-394-6639. Support is available 7 days a week, 8am–5pm CST.

If email is easier, HomeWAV lists support@homewav.com for customer service questions and refunds@homewav.com for refund requests.