Send Photos & Mail at Pekin FCI

How to send messages, photos, and packages

Overview

People in custody at Pekin FCI use TRUFONE for phone calls. The system stores telephone numbers, voice verification biometric data, call recordings, and inmate account balances. Recordings are deleted after 180 days—or sooner if no longer needed for legal or administrative purposes. Assume calls may be monitored or recorded; the Bureau of Prisons is authorized to do so under federal statutes and regulations. Calls are typically outgoing only and can usually be placed only to numbers on an approved list, meaning the incarcerated person has to add you first. For video visits, phone access, and electronic messaging, you'll generally need to register with the facility's approved communications vendor and follow their scheduling and verification steps.

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Quick Facts

  • TRUFONE stores telephone numbers, voice verification biometric data, call recordings, and inmate account balances for Pekin FCI inmates.
  • TRUFONE call recordings are deleted after 180 days or when no longer required for legal or administrative purposes.
  • The Bureau of Prisons is authorized to monitor and record inmate telephone calls under statutes including 18 U.S.C. 2510(5)(a)(ii) and 18 U.S.C. 2511(2)(c).
  • Inmates make outgoing calls only to numbers on an approved list; contacts must be added by the person in custody to receive calls.
  • Pekin FCI provides a warehouse address for freight and non‑USPS parcels and expects senders to use a 'STAFF NAME ATTN: WAREHOUSE' placeholder to identify the recipient.

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Common Questions

How long are TRUFONE call recordings kept at Pekin FCI?

TRUFONE call recordings are deleted after 180 days, or when they’re no longer required for legal or administrative purposes.

What call data does TRUFONE store for Pekin FCI inmates?

TRUFONE stores telephone numbers, voice verification biometric data, call recordings, and inmate account balances for Pekin FCI inmates who use facility telephones.

Are inmate phone calls at Pekin FCI monitored or recorded?

Yes. The Bureau of Prisons is authorized to monitor and record inmate telephone calls under federal statutes and applicable regulations.

What address should I use to ship freight or non‑USPS parcels to an inmate at Pekin FCI?

Use Pekin FCI’s designated warehouse address for freight and non‑USPS parcels, and format the recipient as “STAFF NAME ATTN: WAREHOUSE” so staff can route it correctly. Before you ship, confirm you’re using the warehouse address (not a staff-correspondence address).

Can I send money to an inmate using Pekin FCI’s mailing address?

No. Money sent through the mail must be addressed to a central processing center in Des Moines, Iowa, not to Pekin FCI’s facility mailing address.

How is incoming personal mail typically processed for IDOC inmates?

For many IDOC inmates, personal mail is opened, inspected, then scanned into color PDFs and uploaded for electronic viewing. Originals often aren't returned automatically—the inmate may need to submit a request form to receive a physical copy, subject to approval and processing time.

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