Sandstone FCI

Visiting at Sandstone FCI starts with approval. The incarcerated person requests a Visitor Information form and sends it to you. You fill it out and submit it for institutional review. Sandstone FCI uses ACES and the Web Visiting (WebV) system to record approved visitor details, including identifying information and ID documents. The institution performs background checks on everyone entered into ACES, at minimum running an NCIC check to validate the information you provided. When you arrive, bring a valid, unexpired legal photo ID or you may be denied entry. Visiting hours can change, and people in special housing units typically follow a modified schedule. Call ahead to confirm before you go.

Communication with someone at Sandstone FCI is mostly inmate-initiated. Inmates place outgoing phone calls and use vendor-run video and electronic messaging services. You cannot call an inmate directly. Instead, you'll need to accept calls or sessions when prompted. Phone calls, video visits, and electronic messages are routinely monitored or recorded for security. Content can be screened or withheld if it raises safety or legal concerns. Video and messaging are typically handled by third-party vendors. You'll register, schedule, and pay through the vendor platform, usually in set time blocks. The visitor-registration system stores detailed identity information (your name and government ID details), so have your ID ready when you sign up. To confirm Sandstone-specific schedules or changes, call 603-342-4000.

Do not mail cash or checks to the facility street address. Mailed funds must go to the designated processing center in Des Moines, Iowa. Money deposited by family, friends, or others goes into the incarcerated person's commissary account maintained by the Bureau. This account covers items not regularly issued by the institution: snacks, hygiene items, stamps, and phone or tablet credit. Use only the facility's approved deposit options, which may include an approved online vendor, an in-facility kiosk, or mailing funds to the processing center. Methods and vendors vary by facility. Include the person's full name and booking or OID number so funds post correctly.