Send Photos & Mail at FMC Lexington 

How to send messages, photos, and packages

Overview

Phone calls at FMC Lexington are monitored and recorded—a posted notice alerts inmates to this. Attorney calls may be unmonitored in specific circumstances. The facility uses TRUFONE for phone service. TRUFONE collects and stores telephone numbers, voice biometric data, call recordings, and account balances. Recordings are deleted after 180 days unless preserved for legal or administrative reasons. Archived call data stays on file for ten years before removal. Third-party or alternative call arrangements aren't allowed. For electronic messaging, inmates use TRULINCS with approved public contacts. Messages are text-only (no attachments), limited to 13,000 characters, and both parties must be approved. To use these services, you'll need to set up an account with the communications vendor and complete the required approval steps.

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Quick Facts

  • Third-party or alternative call arrangements for inmates are not permitted at FMC Lexington.
  • A posted telephone notice informs inmates that calls are monitored, though unmonitored attorney calls may be allowed in certain circumstances.
  • TRUFONE collects and stores call-related system data including telephone numbers, biometric voice verification, call recordings, and inmate account balances.
  • TRUFONE call recordings are deleted after 180 days unless retained for legal or administrative needs; archived call transaction data is deleted ten years after archiving.
  • FMC Lexington classifies incoming inmate correspondence as general or special mail.

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Common Questions

Are phone calls at FMC Lexington monitored or recorded?

Yes. A posted notice informs inmates that calls are monitored, and federal statutes authorize this monitoring and recording. Attorney calls may be unmonitored in specific circumstances.

Can I use a third-party service to receive calls from an inmate at FMC Lexington?

No. Third-party or alternative call arrangements are not permitted at FMC Lexington.

How long are TRUFONE call recordings kept at FMC Lexington?

TRUFONE call recordings are deleted after 180 days unless they’re needed for legal or administrative purposes. Annual archives of call data and transactions are maintained and removed ten years after archiving.

What are the rules and limits for messaging inmates via TRULINCS at FMC Lexington?

TRULINCS allows secure electronic messaging between inmates and approved public contacts. Messages are text-only (no attachments), limited to 13,000 characters, and both the inmate and the outside contact must be approved before use.

How does FMC Lexington handle incoming mail?

FMC Lexington treats incoming correspondence as either general mail or special mail. General mail is opened and inspected for contraband and threatening content. Special mail is opened only in the inmate’s presence and inspected to confirm it qualifies as special mail.

Can I send packages or personal items to an inmate at FMC Lexington?

Usually, no—packages from home generally require prior written approval. From home, the facility typically allows only release clothing and authorized medical devices.

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