Foothills Corrections Inst, NC

Visitation at Foothills Corrections Inst is appointment-only—call or email the facility to schedule. Your visitor application must be submitted and approved before you can visit. Each offender can have up to 18 approved visitors (adults and minors) on their list, with open enrollment to make changes every six months from their admission date. If you're 16 or older, attach a copy of an approved photo ID to your application. Minors under 16 need a birth certificate instead. Expect screening before entry: a pat/frisk search and electronic device check. STG status affects visit type—Level 2 may allow contact visits with approved immediate family, while Level 3 is limited to non-contact. Confirm whether visits are in-person or video, since availability varies.

Foothills Corrections Institution uses ViaPath/GTL through the North Carolina Department of Adult Correction for in-cell tablets and communication services—calls, texts, and digitized mail, plus education and entertainment features. Video visits run through the Getting Out Visits app, where you can schedule ahead or start one on-demand. To pay for calls and other services, add funds through AdvancePay prepaid calling or deposit money to a ConnectNetwork PIN Debit account. Those deposits let the incarcerated person place calls to approved numbers. Watch your GTL/ConnectNetwork Friends & Family account activity—accounts go inactive after 180 consecutive days. For refunds, call GTL customer service at 866-516-0115. Since third-party vendors run these services, you'll manage accounts, scheduling, and payments through their apps and portals.

At Foothills Corrections Institution, non-legal physical mail goes to TextBehind for screening and scanning, then gets delivered electronically to the incarcerated person's tablet—not as the original paper letter. Address all non-legal letters to TextBehind's Maryland P.O. Box 247, Phoenix, MD 21131. Include the offender's name, OPUS number, and full facility name (no abbreviations). Want your original letter back? Contact TextBehind within 30 days. Returns cost $2.50 per letter, and unrequested originals are shredded after that window. Religious correspondence courses, sacred texts, or Bible study materials require pre-approval. If approved, they must come directly from the vendor, school, or religious institution to the facility. Books and publications don't go through the scanning vendor—they must ship from the publisher or an approved retailer to the prison street address under NCDAC rules.

Foothills Corrections Institution is cashless—offenders use a debit-type card connected to their inmate trust fund for canteen purchases. The North Carolina Department of Adult Correction partners with ViaPath (ConnectNetwork/AdvancePay/TouchPay) for deposits, and only approved visitors may add funds to an offender's account. Mailing a money order? Make it payable to TouchPay, include the required deposit slip, and send it to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Funds typically post within ten business days. Check NCDAC's Money Transfer Fees schedule (effective August 1, 2023) for method-specific costs before sending anything. Always enter the incarcerated person's full booked name and ID exactly to avoid delays. One more thing: if you order a Union Supply Direct package and the person gets placed on control status before shipping, the order may be canceled with a refund minus a $5.00 restocking fee.