Sending Money to Foothills: Which Deposit Method Gets Funds There Fastest?
Need to get money to someone at Foothills fast? The deposit method you choose makes a real difference. Here's a breakdown of NCDAC's options, how quickly funds typically post, and what to know about fees and account rules.
Foothills uses ViaPath (and its subsidiaries ConnectNetwork, AdvancePay, and TouchPay) for all deposits. That means you've got options: web, mobile, phone, or walk-in. Pick whatever works best for you. One thing to know upfront - only approved visitors can deposit money to an offender's account.
Note: Only people who are approved visitors for the offender are allowed to deposit funds to that offender’s account.
When speed matters most, ViaPath's electronic options are your best bet. Web, mobile, phone, and walk-in deposits through NCDAC are designed to post by the next business day, assuming normal processing. Most families go with online or mobile deposits (via ConnectNetwork/AdvancePay) when they need funds to arrive quickly.
Speed isn't everything - fees add up. NCDAC publishes a Money Transfer Fees schedule (effective August 1, 2023) that breaks down costs by deposit method and amount. Before you hit submit, check that fee schedule. It's especially helpful if you're weighing online versus phone or another ViaPath channel.
- Buy a money order - make it payable to TouchPay.
- Get a deposit slip - include the deposit slip with the money order.
- Mail it to TouchPay - send it to: TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174.
Mailed money orders? Not the fastest route. Funds sent via TouchPay money order can take up to ten business days to become available, though TouchPay sometimes posts them sooner.
If you use a GTL/ConnectNetwork Friends & Family account, watch out for inactivity. After 180 consecutive days without activity, your account can go inactive and may be subject to forfeiture (unless local law or a contract says otherwise). Any transaction during that window resets the clock.
Need a refund from an inactive Friends & Family account? You'll have to call. Reach GTL customer service at 866-516-0115 to request your remaining balance.
Quick Recommendation
- ✓ Use ViaPath’s online/mobile options (ConnectNetwork/AdvancePay) when speed matters - web/mobile/phone/walk-in deposits are intended to be available on the next business day.
- ✓ Use a mailed money order payable to TouchPay if you need a no-card option - expect up to ten business days (sometimes sooner).
- ✓ Compare costs using NCDAC’s Money Transfer Fees schedule (effective Aug. 1, 2023) since fees vary by method.
- ✓ Make sure you’re an approved visitor for the offender before you try to deposit; otherwise the deposit won’t be permitted.
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