How to send messages, photos, and packages
Phone calls and messaging at Forsyth County Detention Center go through Pay Tel Communications. Set up your account at www.paytel.com or call 1-800-..... To receive calls, you'll need a Prepaid or Direct Bill recipient account through Pay Tel. Since a third-party vendor handles these services, you'll manage call and messaging settings through their app or online portal—not by contacting the jail directly. The setup is straightforward: create your Pay Tel account, add funds through the vendor portal if you want paid features, and schedule or approve video sessions when available.
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Getting mail to someone at Forsyth County Detention Center comes down to following the envelope and content rules so your letter gets scanned and delivered to the inmate tablet. Here's how it works, what you can send, how legal mail is different, and how to request copies after release.
Forsyth County Detention Center uses a scanned-mail system for regular (non-legal) inmate mail. Publications are handled separately. Here's how it works: you send your letter to a mail processing center, where it gets scanned so the inmate can view it on their tablet. The original paper letter is destroyed after scanning.
Sign up with Pay Tel Communications at www.paytel.com or call 1-800-..... To accept calls, follow Pay Tel’s setup steps and open a Prepaid or Direct Bill recipient account.
Yes. Pay Tel requires recipients to set up a Prepaid or Direct Bill account in order to receive calls. Create the required recipient account through Pay Tel before you expect incoming calls.
Messaging and video visits are commonly handled through the vendor’s app or portal rather than the jail. Typically, both you and the incarcerated person need to be approved in the vendor system, and you may need to add funds or schedule sessions through the vendor portal.
Use the facility name, the inmate’s full name, the inmate ID number, and Facility ID 5067 on the envelope. Include a complete, legible return address (first and last name) and make sure postage is paid.
No. Cash, personal checks, and money orders are prohibited from being mailed to the mail processing center.
If it meets requirements, non-legal mail is scanned so the inmate can view it on the tablet, and the physical originals are destroyed. After release, the inmate can request digital copies by emailing inmatemail@fcso.us with the facility name, inmate name and ID, and the recipient email address.
Need to put money on someone's account at Forsyth County Detention Center? You've got several options—some from home, one in person around the clock. Here's a breakdown to help you choose based on timing and whether you're paying with cash or card.
Ordained clergy and licensed ministers can conduct non-contact pastoral visits with inmates at Forsyth County Law Enforcement Detention Center (FCLEDC). These visits are separate from regular social visitation and won't count against the inmate's two-visits-per-week limit.
When you can deposit money at Forsyth County Detention Center depends on when your person was booked. The good news: once their account opens for public deposits, you can add money 24/7 through the Records lobby kiosks.
