Sending Mail to Fox Lake: Why Your Letter Goes to Maryland (TextBehind) and What to Expect
Writing to someone at Fox Lake? Your letter might not go directly to the prison. Wisconsin DOC sends non-privileged personal mail through TextBehind's processing center in Phoenix, Maryland.
Send non-privileged personal mail to TextBehind at P.O. Box 189, Phoenix, MD 21131. Include your full return address on the envelope, along with the incarcerated person's full name and DOC number so it gets delivered correctly.
Legal and medical mail follow different rules. TextBehind won't open identifiable medical or legal correspondence - legal mail gets forwarded directly to the institution instead of going through the standard scanning process.
Photos have their own restrictions. TextBehind won't process photobooks or albums, but loose individual photographs are fine. That includes prints you order from services like Shutterfly, Snapfish, or Freeprints.
Reminder: Legal and medical mail won't be opened by TextBehind - legal mail goes straight to the institution. For photos, skip albums and photobooks. Stick to loose, individual prints.
Originals don't stick around after scanning. TextBehind shreds everything - letters, envelopes, even pre-paid self-addressed envelopes - 30 days after processing. They use a third-party shredding service certified by the National Security Agency.
Practical Photo Card Tips
- ✓ Send non-privileged personal mail to: TextBehind, P.O. Box 189, Phoenix, MD 21131
- ✓ Write clear sender return information on the envelope
- ✓ Include the incarcerated person’s full name and DOC number
- ✓ Skip photobooks and photo albums (they won’t be processed)
- ✓ Send photos as individual/loose prints, including prints ordered from Shutterfly, Snapfish, Freeprints, etc.
Keep in mind: TextBehind shreds originals 30 days after scanning - including any pre-paid self-addressed envelope you send.
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