Franklin County Jail, MO

Franklin County Jail doesn't allow in-person visits except for attorneys. Friends and family will need to use remote visitation instead. The detention center has PayTel kiosks in the lobby for phone and video visits, but you'll need to schedule at least 24 hours ahead. To get started, set up a PayTel account by calling 1-800-PAY-TELL or visiting paytel.com, then follow the prompts to arrange your session. Scheduling steps and approval processes vary, so check the jail's PayTel instructions and complete any pre-approval requirements before your visit.

Franklin County Adult Detention Facility uses Pay Tel Communications Inc. (PayTel) for phone service and video visitation. You'll need a PayTel account to place or receive calls and schedule video visits. Register by calling 1-800-PAY-TELL (800-729-8355) or creating an account at paytel.com. PayTel kiosks in the detention center lobby offer free phone calls and video visitation, but both remote and kiosk visits require scheduling at least 24 hours in advance. A few rules to know: all calls are recorded and monitored, three-way calling and call forwarding are prohibited, there are no refunds for dropped calls to cell phones, and each call is limited to 15 minutes.

Need to handle money matters for someone at Franklin County Jail? Start with bail. The jail states that the payment methods listed on its site are the only legitimate options. Card payments require VISA, MasterCard, Discover, or American Express. You can pay bail by phone at (800) 222-4668, or in person during business hours at 1 Bruns Lane, Union, MO 63084. The Judicial Center (401 E. Main Street) accepts cash in person but not credit cards. Commissary is available once per week. Orders are typically submitted Tuesday morning and distributed Wednesday. Remaining account funds are released as a debit card when possible. Unclaimed funds at the end of October go to the Missouri State Treasurer's Office.