How to send messages, photos, and packages
You can't call someone at Fulton Reception & Diagnostic Center directly—offenders cannot receive incoming calls. They can place outgoing calls when they're not on restricted status, using collect, debit, or prepaid calling. Tablet phone apps may also be available. The inmate uses a personal PIN to place calls, and all calls are monitored for security. Call time can be paid for several ways: deposits through kiosks/canteen, setting up a vendor account with Securus, making Securus AdvanceConnect prepaid deposits, or using JPay tablet apps (where available). Getting unwanted calls? Use the automated phone prompts to block the number. If calls continue, contact the institution so staff can address the issue.
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No. Offenders at FRDC cannot receive incoming telephone calls; they can only place outgoing calls when they are not on restricted status.
Set up a calling account with the facility’s vendor—FRDC uses Securus for account setup and support. You can use Securus AdvanceConnect to make prepaid deposits, or choose Direct Bill for monthly billing (a credit check may be required).
Use the phone’s automated prompts to block unwanted calls. If the calls continue, contact the institution so staff can address the issue with the offender.
A little prep before you leave home can save you a long drive and a denied visit. Use this checklist to keep your visit to Fulton Reception & Diagnostic Center (FRDC) simple—bring only what's allowed, and dress so you won't get turned away at the door.
Visiting at Fulton Reception & Diagnostic Center (FRDC) runs on a tight schedule, and a few rules catch families off guard—especially when someone is still in reception status. Here's what you need to know about visiting hours, who can apply, and how many people can visit at once.
Before you can visit someone at Fulton Reception & Diagnostic Center (FRDC), you need to be approved through Missouri DOC's visitor application process. Here's how to complete the online application — including what to do if you're adding a minor.
