How to Contact an Inmate at Facility
The Genesee County Sheriff has two confirmed phone numbers for specific purposes. To report a crime, call (810) 257-3418. For Civil Process Service matters, call (810) 239-7788. These are the only contact details available here, so confirm with staff before using either line for general inmate questions.
Tip: Each number serves a specific purpose (crime reports vs. civil process service). If you're calling about something else, ask to be directed to the correct line.
- Call to report a crime: Use the Genesee County Sheriff crime report line at (810) 257-3418.
- Call for civil process service: For Civil Process Service matters, contact the Genesee County Sheriff at (810) 239-7788. Do not treat this as a general inmate information line unless they confirm it is.
- ✓ Match your reason for calling to the right line (crime report vs. civil process service).
- ✓ Dial the correct number: (810) 257-3418 for crime reports, (810) 239-7788 for civil process service.
- ✓ Have key details ready (names, dates, and any case-related information that applies to your situation).
Only two Genesee County Sheriff phone numbers are confirmed: (810) 257-3418 for crime reports and (810) 239-7788 for Civil Process Service. Before using either number for anything else, verify you're reaching the right department and that the line handles your specific need.
- ✓ Whether there is a separate phone number for inmate-related questions (and if so, what it is)
- ✓ Hours of operation for the office you are trying to reach
- ✓ Whether Civil Process Service at (810) 239-7788 handles inmate questions (often it does not)
- ✓ Whether there are any required procedures before staff can discuss your issue
Not sure which line to call? Start with whichever number best matches your issue and ask to be transferred if needed. This page doesn't cover hours, fees, vendors, or other communication options.
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