How to send messages, photos, and packages
Genesee County publishes Sheriff's Office phone lines for official matters: reporting crimes, civil process service, concealed weapons permits, and Friend of the Court appointments. To reach someone housed at Genesee County Jail, you'll go through vendor-run services. Options typically include outgoing phone calls (collect or prepaid/debit), scheduled video visits (remote or on-site), and tablet-based messaging or photos where available. You'll need to create an account with the facility's approved phone and video vendor, then request approval as an authorized contact before scheduling visits or receiving messages. Non-legal calls and video visits are routinely recorded and monitored. Attorney communications may be handled differently in some situations.
Search for a loved one and send messages and photos in minutes.
Genesee County Jail only accepts mail sent through the U.S. Postal Service. No exceptions. If you want your letter to actually reach your person, send it USPS.
Inmate calls are outgoing only, placed using collect calling or prepaid/debit accounts through a vendor. Set up an account with the facility's phone vendor, then follow their steps to accept calls or add funds.
Most jails require you to create an account with the facility’s video vendor, request approval as an authorized visitor, and then schedule visits through the vendor’s portal or app. Visits may be remote or on-site, depending on vendor rules and facility approval.
Genesee County publishes Sheriff's Office phone numbers for civil process service and related matters. Check the county contacts to find the right line. The county also lists contacts for concealed weapons permits and Friend of the Court appointments.
Your first visit goes smoother when you know what the front desk expects. Here's how sign-in works at Genesee County Jail, what minors need, and what to bring so you're not scrambling at check-in.
If you’re trying to help someone at Genesee County Jail with funds—or you need to pay cash bail—there are a couple of clear paths. Here’s what the jail accepts and the contact info that’s tied to cash bail payments.
Visiting someone at Genesee County Jail is straightforward once you know the schedule. Here are the standard visiting days and times, regular closures, and holidays to plan around.
