How to send messages, photos, and packages
Securus Video Connect handles video sessions at Geo Western. Download the free Securus app, create an account, and register for Video Connect. Enable
Search for a loved one and send messages and photos in minutes.
No—standard audio telephone calls do not require an online account. You’ll need an online account for video visits and electronic messaging when those services are available.
Download the free Securus app and create an account. Register for Video Connect, turn on
Securus offers messaging, photo sharing, and eCard features for staying in touch. For tablet rollout schedules and costs, check CDCR's tablets information page.
Use the person’s full booked name and include the required identifier, such as a booking number, X‑reference, or PFN. Add your full printed return name and address so the mail doesn’t get delayed.
You can often send photos and cards, but rules commonly limit photo size and quantity and prohibit Polaroids and sexually explicit images. Avoid decorative or hard‑to‑inspect items like glitter, stickers, or thick, multilayer cardstock.
Sometimes, yes—electronic messaging and eCard services are offered through third‑party vendors. Securus advertises options to send messages, photos, and eCards where the service is supported.
Planning a visit to Golden State MCCF? Here's everything you need: visiting days, hours, holiday closures, and the right number to call — all in one place.
Golden State MCCF offers weekend visits, and you've got two options: schedule an appointment for a contact visit or show up as a walk-in. Either way, you'll need to be approved before you arrive.
Scheduling your first in-person visit at Geo Western Facility happens online through the GTL/ViaPath visitation site. This guide covers signing in (or claiming a new account), picking your date and time, and confirming your reservation. Before you start, grab the incarcerated person's details and have your photo ID handy—you don't want to hunt for information mid-booking.
