How to Set Up a Video Visit at Gila County Jail (GettingOut) — step by step

Video visits at Gila County Jail become available after the incarcerated person has their initial appearance before a Judge or Magistrate. Once that happens, all visits are handled electronically through GettingOut. There's no in-person visitation at this facility.

Each eligible inmate gets one hour of free visits per week. Want more time? Additional visits are charged through the GettingOut app, so plan ahead for how much time you'd like to schedule.

1. Go to GettingOut on your computer. In your browser, type gettingout.com.
2. Start a new account. Click “Create Account.”
3. Enter the required details. During setup, be ready to provide your date of birth and the last four digits of your Social Security Number.
4. Provide a phone number and email address. GettingOut requires both to verify your account.
5. Finish verification. Your account must be verified before you can video visit.

1. Download the GettingOut app. Install it from the App Store on iPhone, or the equivalent app store on Android.
2. Open the app and create your account. Choose the option to create an account and complete the required fields.
3. Enter the verification information. The app will ask for your birthday and the last four digits of your Social Security Number.
4. Add your phone number and email. Both are required to verify your account.
5. Complete verification. You cannot video visit until the account is verified.

GettingOut requires verification before you can schedule visits. During account setup, you'll enter your date of birth and the last four digits of your Social Security Number. You'll also need a phone number and email address, since both are required for verification. Until this step is complete, you won't be able to video visit.

Practical Checks and Contacts

• ✓ Make sure your GettingOut account is verified before you try to visit.
• ✓ Have a working phone number and email address ready, both are required for verification.
• ✓ Plan around the one free hour of visits each week.
• ✓ Expect charges through the GettingOut app if you visit beyond the weekly free hour.

Questions about video visitation at Gila County? Call the Globe Sheriff's Office at (928) 402-8666 or the Payson Substation at (928) 468-2835.