How to Send Money to Facility

There are two main deposit routes listed for this facility. For commissary money (used for approved store purchases), you can use the commissary deposit button on the facility's site or deposit by phone. For phone funds (used to pay for calling), there's a separate telephone deposit button on the site, or you can deposit by phone as well. You may also see third-party payment services advertised for commissary deposits and phone time. That typically means the facility uses an outside vendor to process payments, so fees, account setup, and accepted payment methods can vary. Stick to the deposit options published on the facility's commissary and telephone pages when possible, and verify anything unclear before you pay.

Steps to Follow

• ✓ For commissary deposits: use the commissary deposit button on the facility site, or call (855) 836-3364.
• ✓ For phone account deposits: use the telephone deposit button on the facility site, or call (877) 998-5678.

Before sending money, confirm you're using the current phone numbers and the correct deposit option. The facility lists its main phone number, address, and Monday-to-Friday business hours on the commissary and telephone pages. Start there for the most up-to-date instructions. If you get routed through a third-party payment system, take a minute to confirm which vendor you're paying through and what the charges will be. Third-party services commonly handle commissary and phone deposits, but the fine print (fees, accepted payment types, whether you need an account) isn't always obvious until you start the transaction.

1. Re-check the facility’s commissary and telephone pages for the current deposit buttons, phone deposit numbers, and the posted hours.
2. Call the facility main line at (859) 824-5191 if you have questions about which account to fund (commissary vs. telephone) or you want to confirm the instructions.
3. Confirm the payment details before you submit (vendor name, accepted payment method, and any fees) whether you deposit online or by phone.