How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Green Haven Correctional Facility.

Sending Photos and Postcards

A great way to send love and support to a loved one at Green Haven Correctional Facility is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Green Haven Correctional Facility.

Frequently asked questions about Green Haven Correctional Facility

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Green Haven Correctional Facility.

2. How much does it cost to send a message to Green Haven Correctional Facility?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Green Haven Correctional Facility?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Green Haven Correctional Facility. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Green Haven Correctional Facility. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Green Haven Correctional Facility?

   Mailing address:

   Green Haven Correctional Facility
   594 NY-216
   Stormville, NY 12582
   Phone: (845) 221-2711

   Business hours:

   • Monday: 8:00 AM – 4:00 PM
   • Tuesday: 8:00 AM – 4:00 PM
   • Wednesday: 8:00 AM – 4:00 PM
   • Thursday: 8:00 AM – 4:00 PM
   • Friday: 8:00 AM – 4:00 PM
   • Saturday: Closed
   • Sunday: Closed

5. What are the visiting hours at Green Haven Correctional Facility?

   Visiting hours at Green Haven Correctional Facility vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (845) 221-2711 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Green Haven Correctional Facility?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Green Haven Correctional Facility for their specific mail policies.

7. How do I send money to an inmate at Green Haven Correctional Facility?

   You can send money to an inmate at Green Haven Correctional Facility through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Green Haven Correctional Facility?

   Many facilities now offer video visitation as an alternative to in-person visits. At Green Haven Correctional Facility, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Green Haven Correctional Facility?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Green Haven Correctional Facility for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Green Haven Correctional Facility, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Educational and vocational training form the cornerstone of rehabilitation efforts at Green Haven Correctional Facility, complemented by comprehensive substance abuse treatment programs and specialized counseling services. The facility provides alcohol and substance abuse treatment programs alongside anger management courses, recognizing that addressing underlying behavioral issues is essential for successful reintegration. Educational opportunities typically include GED preparation and adult basic education, while vocational programs may offer training in trades such as carpentry, culinary arts, or maintenance skills that can lead to employment upon release.

Mental health and therapeutic support services play a vital role in the facility’s programming structure. Green Haven offers guidance and counseling services, trauma treatment programs, and specialized sex offender treatment programs for eligible individuals. Family development programs help maintain important connections with loved ones, while transitional services programs prepare residents for their eventual return to the community. The facility also provides religious services to support spiritual growth and veterans services for those who have served in the military.

Additional support services enhance daily life and personal development opportunities at the facility. Library and law library services provide access to educational materials and legal resources, while recreational programs may include sports, fitness activities, and hobby groups that promote physical and mental well-being. Temporary release programs, when available, allow qualified individuals to participate in work or educational opportunities in the community. Volunteer services and programs bring community members into the facility to support various initiatives, creating valuable connections between residents and the outside community they will eventually rejoin.

Daily Life & Visitation

At Green Haven Correctional Facility in Stormville, New York, the rhythm of each day begins early with structured routines that govern life within this maximum security facility for male inmates. The facility operates under strict scheduling protocols, with daily counts occurring at approximately 10:30am that temporarily pause all activities, including visitor processing, until the count is completed and cleared by staff.

Family connections remain a vital part of life at Green Haven, with visitation available daily from 7:30am to 2:30pm, though visitors must arrive by 1:30pm to be processed. The facility typically accommodates up to three adult visitors plus one child aged five or under per visit, with a maximum of six visits allowed per week and one visit per day. For those in the Special Housing Unit, non-contact visits are permitted once within each seven-day period. The visiting room may implement overcrowding policies during busy periods, established requesting volunteers to end their visits before potentially limiting local visitors if space requirements still exist.

Throughout the week, inmates may participate in various programs designed to support rehabilitation and personal development. These often include educational and vocational training, substance abuse treatment, anger management courses, and religious services. The facility typically provides library access, recreational programs, and counseling services, while also offering specialized programs such as trauma treatment and transitional services to help prepare individuals for eventual reintegration. Veterans may have access to specific services tailored to their needs, and volunteer programs often supplement the facility’s offerings to provide additional support and programming opportunities.