How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Green River Correctional Complex.

Sending Photos and Postcards

A great way to send love and support to a loved one at Green River Correctional Complex is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Green River Correctional Complex.

Frequently asked questions about Green River Correctional Complex

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Green River Correctional Complex.

2. How much does it cost to send a message to Green River Correctional Complex?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Green River Correctional Complex?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Green River Correctional Complex. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Green River Correctional Complex. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Green River Correctional Complex?

   Mailing address:

   Green River Correctional Complex
   1200 River Rd
   Central City, KY 42330
   Phone: (270) 754-5415

   Business hours:

   • Monday: 8:00 AM – 4:00 PM
   • Tuesday: 8:00 AM – 4:00 PM
   • Wednesday: 8:00 AM – 4:00 PM
   • Thursday: 8:00 AM – 4:00 PM
   • Friday: 8:00 AM – 4:00 PM
   • Saturday: Closed
   • Sunday: Closed

5. What are the visiting hours at Green River Correctional Complex?

   Visiting hours at Green River Correctional Complex vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (270) 754-5415 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Green River Correctional Complex?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Green River Correctional Complex for their specific mail policies.

7. How do I send money to an inmate at Green River Correctional Complex?

   You can send money to an inmate at Green River Correctional Complex through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Green River Correctional Complex?

   Many facilities now offer video visitation as an alternative to in-person visits. At Green River Correctional Complex, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Green River Correctional Complex?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Green River Correctional Complex for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Green River Correctional Complex, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Rehabilitation initiatives at Green River Correctional Complex center on developing practical skills and addressing underlying issues that may contribute to criminal behavior. The facility typically emphasizes a comprehensive approach that combines educational advancement with therapeutic support. Residents often participate in multiple initiatives simultaneously, creating a structured environment focused on personal growth and successful community reintegration.

Educational initiatives form a cornerstone of the facility's offerings, with residents able to pursue basic literacy development through high school equivalency preparation. Financial literacy courses may provide essential knowledge about budgeting, banking, and managing personal finances upon release. Vocational training initiatives often include food service operations, where residents learn commercial cooking and kitchen management skills. In addition to this, laundry services training typically teaches industrial equipment operation and textile care procedures that translate directly to employment opportunities.

Therapeutic initiatives address substance abuse issues through structured treatment sessions and counseling services. These evidence-based approaches often include group therapy and individual counseling designed to help residents develop coping strategies and relapse prevention techniques. Support services may extend to animal care programs, where residents learn responsibility and develop job skills while caring for facility animals. The combination of therapeutic and practical initiatives creates multiple pathways for residents to build confidence, develop marketable skills, and prepare for successful reentry into their communities.

Daily Life & Visitation

Structured schedules consistently deliver stability to residents, with today beginning like every other day through predictable routines that create order within the facility environment. Wake-up calls typically occur in the early morning hours, followed by personal hygiene time and preparation for the day ahead. Meals generally follow a set schedule, with residents moving to dining areas at designated times for breakfast, lunch, and dinner. Work assignments usually begin after the morning meal, with residents participating in various facility operations such as kitchen duties, maintenance tasks, laundry services, or groundskeeping activities.

Living accommodations at Green River Correctional Complex typically consist of housing units where residents may share cells or dormitory-style spaces, depending on their classification level and available capacity. Personal property allowances generally include basic necessities and approved items that residents can purchase through the commissary system. In addition to this structured living environment, residents usually have access to common areas during designated recreation periods, where they can participate in physical exercise, watch television, or engage in approved recreational activities.

Programming schedules often deliver educational opportunities, vocational training, and counseling services throughout the week, helping residents develop skills and address personal challenges. Despite this structured environment, family connections remain important through regular visitation opportunities and telephone privileges that typically allow residents to maintain contact with loved ones. Communication options may include video calls and written correspondence, providing multiple ways for residents to stay connected to their support systems while serving their sentences.