Sending Money to Greene Correctional: Compare Deposit Methods and Restrictions
Sending money to someone at Greene Correctional? Here's what you need to know: only approved visitors can deposit funds. Once you confirm you're eligible, you can send money online, through an app, or by mailing a money order.
At Greene Correctional and other NCDAC facilities, deposits aren't open to everyone. Only people on the offender's approved visitor list can add funds to their account. Not on the list yet? Your deposit won't go through. Confirm your status before you spend time or money trying to send anything.
Heads up: Before you send money, make sure you’re recognized as an approved visitor for the offender. That one detail can save you a lot of frustration.
Want to cover phone costs? ConnectNetwork is the official way to do it. NCDAC directs families to this ViaPath portal to purchase phone time or add funds to a prepaid telephone account for someone in an NCDAC facility.
ConnectNetwork handles prepaid calling funds. You can create an account, add money, and check your balance - either on their website or through the mobile app. The app works well if you'd rather handle everything from your phone.
Next step: Use ConnectNetwork on the web or through the mobile app to set up your prepaid telephone account, add funds, and check your balance.
Prefer to mail your deposit? You can send a money order for a trust (offender) deposit. Make it payable to TouchPay and mail it with a deposit slip to: TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Missing the payee name or deposit slip? That'll slow things down.
Tip: Double-check that the money order is payable to TouchPay and that you include the deposit slip before you mail it. Keeping a copy for your records can help if you need to track down a missing deposit.
Fees depend on how you send money. NCDAC publishes a Money Transfer Fees schedule - the current one is labeled effective August 1, 2023. Check the latest fee schedule before you pay, especially if you're weighing your options.
Running into problems? Account access issues, payments that won't process, confusion about where to add phone funds - start with ViaPath/ConnectNetwork support since they handle prepaid telephone deposits. Also double-check the eligibility rule: if you're not listed as an approved visitor, deposits won't go through. That can look like a payment issue even when the system is working fine.
Be ready: When you ask for help, have the offender’s details handy and be prepared to confirm you’re an approved visitor - since only approved visitors can deposit funds.
Find an Inmate at Greene Corrections Facility, NC
Search for a loved one and send messages and photos in minutes.
