How to Contact an Inmate at Facility
If you're trying to stay in touch, here's the key thing: inmate communication services at this facility are switching platforms.
This facility is switching from ViaPath to Securus for inmate communication. If you've used ViaPath before, the process for contacting your loved one will change once the transition is complete.
Set up your Securus account before the facility finishes its switch. Getting this done early means you won't scramble at the last minute when ViaPath stops working.
Note: Since the facility is mid-transition, timing and process details may shift. Create your Securus account now, then check with the facility for cutover details once they're announced.
Steps to Follow
- ✓ Create your Securus account before your loved one’s facility completes the transition
- ✓ Save your login information somewhere you can access it later
- ✓ Check back for any facility instructions tied to the switch to Securus
Watch for facility announcements about the ViaPath-to-Securus move. Follow their instructions once posted. During a transition like this, the "right" method depends on where the facility is in the rollout.
Find out the exact transition date. The facility is moving from ViaPath to Securus, and timing matters. You don't want your old method to stop working before the new one is ready.
Check whether creating a Securus account is all you need, or if there are extra steps after the transition completes. Some systems require additional verification after registration, so confirm this before you depend on it.
Reminder: Ask the facility or Securus about fees, what types of communication are available, and any registration requirements for contacting an inmate. The transition notice doesn't cover these details, so get them confirmed before you add funds or schedule anything.
Find an Inmate at Growlersburg Conservation Camp
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