How to Get Your Money Back After Growlersburg’s Tablet Transition
Got money sitting in a ViaPath balance from before Growlersburg switched vendors? You can get it back. Here's how to confirm the transition applies and request your refund.
How to deposit funds, commissary, and payment options
Any funds you send to someone at Growlersburg Conservation Camp are subject to restitution and other authorized deductions. Want to avoid that for certain purchases? Buying items directly from approved third-party vendors (like care packages) isn't affected by restitution. For ViaPath tablet balances, families can request refunds through the ViaPath call center. Incarcerated balances get refunded to trust accounts automatically—follow ViaPath's posted instructions. When adding money, use whichever deposit method the facility's vendor accepts: online, phone, kiosk, or mail. Double-check the inmate's full name and booking/ID so funds post correctly. Don't mail cash. Trust account money typically covers commissary, phone time, and hygiene items.
Search for a loved one and send messages and photos in minutes.
Got money sitting in a ViaPath balance from before Growlersburg switched vendors? You can get it back. Here's how to confirm the transition applies and request your refund.
Yes. Any funds you send to an inmate at Growlersburg Conservation Camp are subject to restitution.
No. Purchases you make directly from an approved vendor (like a care package) are not affected by restitution.
Request a refund for unused ViaPath tablet balances through the ViaPath call center. Incarcerated balances get refunded to the inmate's trust account automatically—check ViaPath's instructions or contact their call center for details.
Growlersburg Conservation Camp uses Securus for communications. Setting up your Securus account now means you'll be ready when video visits become available.
Worried about photos or message history during Growlersburg's move from ViaPath to Securus? Here's the bottom line: purchased ViaPath content doesn't transfer. But you can still take steps now to sort out unused balances and refunds.
Trying to budget for staying in touch? The key number is the per-minute video rate—and it dropped after Growlersburg switched to Securus. Here's what CDCR's cost chart shows, plus a simple way to estimate your monthly total.