How to Contact an Inmate at Facility
If you're trying to stay in touch, here's the key thing: inmate communication services at this facility are switching platforms.
Mail, photos, messaging, and phone/call options for staying in touch.
CDCR is moving inmate communication services statewide from ViaPath to Securus. Growlersburg Conservation Camp will follow the department's transition timing, so keep an eye out for site-specific notices. If you plan to call, video chat, or send messages, create a Securus account (web or mobile) before the switch so you're ready when services move over. During the changeover, some institutions may still use the older platform. Use whichever system Growlersburg currently supports until the transition is complete. For prepaid video visits and other paid features like messaging, register for the video service and add funds through the app's prepaid option. That way you can schedule visits and accept electronic communications when they become available.
Search for a loved one and send messages and photos in minutes.
If you're trying to stay in touch, here's the key thing: inmate communication services at this facility are switching platforms.
Worried about photos or message history during Growlersburg's move from ViaPath to Securus? Here's the bottom line: purchased ViaPath content doesn't transfer. But you can still take steps now to sort out unused balances and refunds.
Trying to budget for staying in touch? The key number is the per-minute video rateâand it dropped after Growlersburg switched to Securus. Here's what CDCR's cost chart shows, plus a simple way to estimate your monthly total.
Create a Securus account ahead of time so you're ready if Growlersburg transitions to Securus. CDCR's transition guidance recommends setting up your account before a facility moves to the new platform.
Register on the communications platform (web or mobile) and sign up for the video service in advance. Then add prepaid funds through the appâs prepaid feature so you can schedule and pay for video visits once the site switches.
Standard audio calls from institution phones and tablets are generally free under statewide guidance. Check Growlersburg-specific notices in case anything differs during the transition.
CDCR is switching incarcerated communications from ViaPath to Securus. If your loved one's facility is on the rollout schedule, a little prep now saves you from scrambling later and helps make sure you don't leave money sitting in an old account.
Got money sitting in a ViaPath balance from before Growlersburg switched vendors? You can get it back. Here's how to confirm the transition applies and request your refund.
Sending money gets easier once you know which account system the facility uses. Here are the confirmed details, plus what to double-check before you pay.