Send Photos & Mail at Gwinett County Sheriff, GA

How to send messages, photos, and packages

Overview

Most personal mail to Gwinnett County Jail goes through a central processing service (JailATM.com) at the Atlanta P.O. Box 2062 address. Personal mail must be postcard-only—no letters—and follow the jail's size and writing rules. Every postcard needs the sender's full name and complete return address. Legal and religious mail, along with any accepted packages, should go directly to the Gwinnett County Jail in Lawrenceville, not the central processor. Books, magazines, and newspapers? They're allowed only when shipped directly from the publisher or an authorized retailer, prepaid with a packing slip or receipt. Size limits: 8 x 11 inches max, 4 pounds or less, no more than four items per shipment. Hardbound books aren't accepted. Prohibited content (biohazards, sexually explicit material, etc.) may be confiscated or rejected. Rejected scanned mail gets stored electronically, and you have 30 days to file an appeal.

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Quick Facts

  • Most personal inmate mail (except legal, religious mail, packages and money orders) must be mailed to a central processing address through JailATM.com.
  • Incoming personal mail (non-legal) must be in postcard format and include the sender’s full name and a complete return address.
  • Books, magazines and newspapers are accepted only when mailed directly from the publisher or an authorized retailer; hardbound books and independent-seller packages are not accepted.
  • Rejected mail is electronically stored and returned to the sender (or the post office if no return address); senders may appeal but must do so within 30 days.

Send Photos & Mail Guides

Common Questions

Where should I send personal mail or postcards for an inmate at Gwinnett County Jail?

Send personal mail through the central processing address via JailATM.com at the Atlanta P.O. Box 2062 address. Non-legal personal mail must be postcard-only and meet the jail's size and writing requirements.

Can I send books or magazines to an inmate at Gwinnett County Jail?

Yes—but only if they're mailed directly from the publisher or an authorized retailer and prepaid with a packing slip or receipt. Shipments must be 8 x 11 inches or smaller, 4 pounds or less, and contain no more than four items. Hardbound books aren't accepted.

What happens if my mail is rejected and how do I appeal?

Rejected scanned mail is stored electronically, and the item goes back to the sender (or to the post office if there's no return address). You'll receive notice of your appeal rights. File any appeal within 30 days—contact the mailroom supervisor at 770.619.6594 for mail issues or the Inmate Services supervisor at 770.822.3925 for package appeals.

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