Send Photos & Mail at Halawa Correctional Facility, HI

How to send messages, photos, and packages

Overview

All inmate phone calls at Halawa Correctional Facility—local, inter-island, mainland, and international—go through Global Tel Link (GTL). To receive calls, create a GTL AdvancePay prepaid account by calling 1-877-650-4249. Halawa also provides a one-time, one-minute complimentary call that walks you through setting up prepaid service. GTL offers collect, prepaid, and debit calling options. You can fund AdvancePay through GTL's payment channels using credit/debit cards and other approved methods. Since September 2021, inmates have access to GTL-provided tablets that support video visits and additional services. You'll need a working landline or mobile phone and a funded calling option to receive calls.

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Quick Facts

  • All inmate phone calls at Halawa Correctional Facility are provided by Global Tel Link (GTL).
  • Friends and family can set up a GTL AdvancePay account for Halawa calls by calling GTL at 1-877-650-4249.
  • GTL payment options include collect, prepaid, and debit; AdvancePay accepts credit/debit cards, Western Union cash deposits, checks, or money orders through GTL's channels.
  • Halawa provides a one-time, one-minute complimentary call that includes information on creating a prepaid account and receiving future calls.
  • Inmates at Halawa have access to GTL-provided tablets (effective September 2021) that support video visit calls and additional services.

Common Questions

Who provides inmate phone service at Halawa Correctional Facility?

Global Tel Link (GTL) provides all inmate phone calls at Halawa Correctional Facility.

How do I set up an AdvancePay account to receive calls from an inmate at Halawa?

Call GTL at 1-877-650-4249 to create an AdvancePay prepaid account. You can fund AdvancePay through GTL’s payment channels (including credit/debit cards and other approved methods), and Halawa’s one-minute complimentary call provides setup instructions.

Can inmates at Halawa use tablets for video visits?

Yes. Since September 2021, inmates at Halawa have access to GTL-provided tablets that support video visit calls and other services.

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