Hampton Roads Regional Jail
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Guides for This Facility
How to Contact an Inmate at Hampton Roads Regional Jail
Trying to stay in touch with someone at Hampton Roads Regional Jail? Here's what you need to know about the jail's phone system and the rules that affect whether calls go through.
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How to Send Money to Facility
Trying to send money to someone at Hampton Roads Regional Jail? Don't mail checks or money orders to P.O. Box 247 in Phoenix, Maryland. That address is only for personal mail (letters, pictures, and drawings) that gets digitally delivered. For personal mail to reach the right person, your envelope needs the complete facility name and state (spelled out, no abbreviations), the incarcerated person's full name and identifier, and your full name and physical return address. The jail handles money deposits through a separate process that isn't detailed in the available information. You'll need to verify the correct method directly with the facility before sending any funds.
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Setting Up Video Visits at Hampton Roads Regional Jail: How to schedule, what to provide, hours, and what to expect
Setting up an at-home video visit at Hampton Roads Regional Jail (HRRJ) is pretty straightforward once you know the timing rules, what information you’ll be asked for, and how the sessions are handled.
Read GuideAt a Glance
Visitation
- Virginia facilities generally offer both in-person and video visits, but which types are available varies by facility.
- Visitor applications and background authorizations are submitted to the Central Visitation Unit and must be approved before scheduling visits.
- Video visits typically require scheduling at least 24 hours in advance and may be bookable up to two weeks ahead.
Communication
- All inmate telephone calls are recorded and monitored.
- Three-way telephone calls with an inmate are prohibited and numbers used for three-way calls can be blocked from receiving inmate calls for 60 days.
- The telephone contractor serving Hampton Roads Regional Jail is GTL; call GTL at 877.650.4249 for questions about calling options.
Sending Money
- Common deposit channels include third‑party online portals, on‑site lobby kiosks or ATMs, phone deposits, and mailed certified funds.
- Deposits generally require the inmate’s full name and their facility or inmate ID number.
- Fees and processing times depend on the facility and the vendor; check the facility’s payment/vendor information before you pay.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Hampton Roads Regional Jail offers in-person and video visits, but availability, hours, visit length, and whether visits are contact or non-contact can change. Check the jail's current visitor information before you go. You'll need to get approved first by submitting a visitor application and background authorization to the Central Visitation Unit, then waiting for processing. Out-of-state applications can take longer. Video visits typically need to be scheduled at least 24 hours ahead and may be available to book up to two weeks in advance. In-person scheduling rules can differ. Bring a valid government-issued photo ID that matches your application, follow the facility dress code, and make sure any minors are listed on and accompanied by an approved adult.
Read full guideCommunication
All inmate phone calls at Hampton Roads Regional Jail are recorded and monitored. Three-way calls are strictly prohibited. If a three-way call attempt is detected, the phone number involved can be blocked from receiving inmate calls for 60 days. GTL provides the jail's phone service, so direct any questions about calling options, billing, or technical issues to GTL at 877.650.4249. For other communication options like video visits, tablet messaging, or secure digital messaging, start by confirming which services the facility uses and whether you need a vendor account or identity verification. Most vendors require an account, a valid government photo ID, and an internet-enabled device with a camera and microphone.
Read full guideSending Money
Sending money to someone at Hampton Roads Regional Jail goes through a supported deposit channel: a third-party online portal, an on-site lobby kiosk or ATM, phone deposit, or mailed certified funds. Before you pay, confirm which vendor or method the facility accepts, since options, fees, and processing times vary. Have the inmate's full name and ID number ready. Deposits typically require both, and mailed certified funds also need your name and return address on the envelope. If a deposit doesn't show up, start with the payment vendor's support. Then follow up with the jail's commissary or finance office if needed. Do not mail checks, money orders, or attorney-client privileged items to the Phoenix, MD mailing address. It only accepts personal letters, pictures, and drawings.
Read full guideCommon Questions
Showing 6 of 9How do I apply to be approved for visits at Hampton Roads Regional Jail?
Submit a visitor application and the required background authorization to the Central Visitation Unit. Wait for approval before trying to schedule a visit, and plan extra time if you are applying from out of state.
VisitationWhat ID and documentation do I need to bring for a visit?
Bring a valid government-issued photo ID that matches the name on your visitor application. If you are bringing a minor, make sure they are listed on the approved adult’s application and come with that approved adult.
VisitationAre there dress code rules or items that visitors cannot wear?
Yes. Dress conservatively, covering from the neck to the knees. Avoid see-through or provocative clothing. Footwear is required, and wearable tech is often not allowed. Review the facility's visitor rules before you arrive.
VisitationAre phone calls at Hampton Roads Regional Jail recorded and monitored?
Yes. All inmate telephone calls are recorded and monitored.
CommunicationCan I place a three‑way call with an inmate at Hampton Roads Regional Jail?
No. Three-way calls are prohibited, and numbers used for three-way calls can be blocked from receiving inmate calls for 60 days.
CommunicationWho provides inmate phone service at Hampton Roads Regional Jail and who do I contact about calling options?
GTL provides inmate phone service for Hampton Roads Regional Jail. For questions about calling options, billing, or technical support, contact GTL directly at 877.650.4249 rather than jail staff.
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Did You Know?
Effective 6/12/2021, Hampton Roads Regional Jail no longer accepts physical personal mail. Letters, pictures and drawings from family and friends will be delivered digitally via the "Facility Messages" app on inmate tablets.
This guide is compiled from official facility documentation and community feedback. Learn how we verify