Hampton Roads Regional Jail

Hampton Roads Regional Jail offers in-person and video visits, but availability, hours, visit length, and whether visits are contact or non-contact can change. Check the jail's current visitor information before you go. You'll need to get approved first by submitting a visitor application and background authorization to the Central Visitation Unit, then waiting for processing. Out-of-state applications can take longer. Video visits typically need to be scheduled at least 24 hours ahead and may be available to book up to two weeks in advance. In-person scheduling rules can differ. Bring a valid government-issued photo ID that matches your application, follow the facility dress code, and make sure any minors are listed on and accompanied by an approved adult.

All inmate phone calls at Hampton Roads Regional Jail are recorded and monitored. Three-way calls are strictly prohibited. If a three-way call attempt is detected, the phone number involved can be blocked from receiving inmate calls for 60 days. GTL provides the jail's phone service, so direct any questions about calling options, billing, or technical issues to GTL at 877.650.4249. For other communication options like video visits, tablet messaging, or secure digital messaging, start by confirming which services the facility uses and whether you need a vendor account or identity verification. Most vendors require an account, a valid government photo ID, and an internet-enabled device with a camera and microphone.

Sending money to someone at Hampton Roads Regional Jail goes through a supported deposit channel: a third-party online portal, an on-site lobby kiosk or ATM, phone deposit, or mailed certified funds. Before you pay, confirm which vendor or method the facility accepts, since options, fees, and processing times vary. Have the inmate's full name and ID number ready. Deposits typically require both, and mailed certified funds also need your name and return address on the envelope. If a deposit doesn't show up, start with the payment vendor's support. Then follow up with the jail's commissary or finance office if needed. Do not mail checks, money orders, or attorney-client privileged items to the Phoenix, MD mailing address. It only accepts personal letters, pictures, and drawings.