How to Contact an Inmate at Hampton Roads Regional Jail
Trying to stay in touch with someone at Hampton Roads Regional Jail? Here's what you need to know about the jail's phone system and the rules that affect whether calls go through.
The jail uses GTL for inmate phone services. If you have questions about calling options or how to set up your account, contact GTL at 877-650-4249.
Warning: All calls are recorded and monitored. Three-way calling is prohibited. If you try to add a third person to a call, your number can be blocked.
Steps-to-follow
- ✓ Call GTL at 877-650-4249 to ask about Hampton Roads Regional Jail calling options and what you need to do on your end to receive calls.
- ✓ Assume every call is recorded and monitored. Keep personal or sensitive details off the phone.
- ✓ Do not try to place a three-way call (conference in another person). If a three-way call is detected, your number can be blocked from receiving inmate calls for 60 days.
Before relying on this information, confirm that GTL is still the jail's phone contractor and that 877-650-4249 is the correct number.
Policies change. Check with the facility to confirm current rules on call recording, monitoring, and the three-way calling restriction.
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