Hancock County Justice Center, OH

Hancock County Justice Center offers non-contact video visitation only. All sessions are monitored and may be recorded—you can't record visits yourself. Video visits are available daily in three blocks: 9:00–11:20 AM, 12:20–4:20 PM, and 5:20–10:45 PM. Book your appointment at videovisitanywhere.com up to 21 days in advance, but at least 24 hours before your visit. Visiting in the lobby? Arrive about 15 minutes early. You're limited to two 20-minute on-site visits per week. Cancel at least 24 hours ahead or you may be charged, and missed off-site visits aren't refunded. Dress standards apply, and visits can be denied for safety reasons or if there's a court no-contact order.

Hancock County Justice Center handles off-site video visitation through Securus Technologies. Securus sets pricing and payment terms—not the facility. To get approved for video visitation, submit a clear photo of a valid photo ID showing the ID type, your picture, your full name, and your date of birth. Accounts are reviewed within 24 hours, and you'll get an email letting you know if you're approved or denied. Having trouble with account setup, scheduling, or tech issues? The facility provides Securus customer support contact info. You'll also need a compatible device and a Securus account—follow Securus instructions for registration and payments.

Send mail to Hancock County Justice Center at 200 West Crawford Street, with "ATTN: the inmate's name" on the envelope. Use a plain envelope with a regular stamp—no cash or money orders allowed. Inside, include only a personal letter and religious materials. Anything else will be removed and placed in the inmate's property. Packages aren't automatically accepted. The inmate must request approval first, and only items on the facility's approved list are allowed (including specified white clothing items for males and females and a Bible). Unapproved packages get refused and returned. Drop off approved items only on Mondays 6–7 pm, Thursdays 6–7 pm, and Saturdays 8–9 am.

Hancock County Justice Center uses TouchPay for commissary and trust account deposits. The easiest in-person option is the TouchPay kiosk in the jail lobby—available 24/7. It accepts Visa/MasterCard, paper cash (bills only), and Green Dot MoneyPak. Deposits typically reach the inmate's account within 24 hours. You can also deposit by phone or online through TouchPay. You'll need to create a TouchPay account and provide the facility locator number (245840) plus the inmate's Subject Number. TouchPay charges a convenience fee for phone and online transactions—the fee is set by TouchPay, not the Sheriff's Office. Having issues? TouchPay offers depositor support by phone and email during their posted customer service hours.